Offer summary

Qualifications:

Proven experience in People Operations or similar role., Bachelor’s degree in business administration, management, or a related field preferred., Excellent organizational and multitasking skills with strong attention to detail., Strong interpersonal and communication skills, with proficiency in office management software..

Key responsabilities:

Provide on-the-ground support for all People-focused matters, addressing or escalating issues as needed.

Manage the ticketing system, triaging and responding to support tickets.

Coordinate onboarding for global hires, ensuring accurate data entry and system management.

Support HR-related tasks and initiatives, collaborating with People and Programs partners.

Job description

About Ironclad:

Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Mastercard, OpenAI, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

About the Role:

The People Operations Coordinator role is a multi-faceted role focused on ensuring a smooth employee experience while supporting Ironclad’s global People Operations functions. Whether it's assisting with onboarding, answering employee tickets, managing data updates or troubleshooting any issues that arise, the People Operations Coordinator ensures the team has everything they need to succeed while making sure our systems are updated with the correct and up-to-date information.

What you’ll be doing:

On the ground People support for all People-focused matters that may arise, either addressing directly or escalating to the appropriate teammate
Primary owner of ticketing system, triaging and answering support tickets
Supporting and coordinating onboarding for global hires, managing systems and data entry for new Cladiators as part of our broader onboarding program
Maintaining and managing data inputs into People-systems
Tracking completion of tasks and projects through the operating calendar
Support HR-related tasks and programs by working closely with the designated People and Programs partners, and supporting company culture initiatives.

Skills & Experience:

Proven experience in People Operations,Administrative Assistant, or similar role.
Excellent organizational and multitasking skills with strong attention to detail.
Understanding and experience processing confidential information and private HR-related matters
Strong interpersonal and communication skills; ability to work collaboratively with all levels of staff.
Proficiency in office management software such as Microsoft Office Suite (Word, Excel, Outlook), Google Suite, or equivalent and other relevant tools.
Problem-solving mindset with the ability to anticipate and address challenges proactively.
Flexibility and adaptability in a fast-paced work environment.
Bachelor’s degree in business administration, management, or a related field is preferred, but relevant work experience will also be considered.

Base Salary Range: $62,000 - $92,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Required profile