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Construction Operations Coordinator

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Australia

Offer summary

Qualifications:

Strong organizational and time management skills are essential., Excellent written and verbal communication abilities are required., Experience with digital productivity tools and systems is preferred., Detail-oriented with a proactive problem-solving mindset is necessary..

Key responsabilities:

  • Manage all client communications, ensuring timely responses.
  • Coordinate with trade partners and manage project schedules effectively.
  • Implement and maintain digital systems to optimize business processes.
  • Support the quote preparation and delivery process while maintaining project documentation.

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See all jobs

Job description

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Candidate-facing description: Join a growing construction company specializing in high-quality kitchen renovations and construction projects as their Operations Coordinator. In this role, you’ll be the backbone of the business, ensuring smooth communication flow between clients, trades, and the leadership team while helping modernize and optimize business systems. This is an exciting opportunity to make a real impact by transforming manual processes into efficient digital workflows, while maintaining the personal touch that makes this business successful. If you thrive on creating order from chaos and love seeing your systems improve both team and client satisfaction, this role is perfect for you.

Responsibilities:

  • Manage all client communications, ensuring responses within 24 hours
  • Process and track incoming inquiries and quote requests
  • Coordinate with trade partners and manage project schedules
  • Support quote preparation and delivery process
  • Implement and maintain digital systems (including potential BuildExact implementation)
  • Convert paper-based processes to digital workflows
  • Handle email management and inbox organization
  • Coordinate material ordering and delivery scheduling
  • Maintain project documentation and filing systems
  • Support transition from paper takeoffs to digital systems
  • Provide administrative coverage 5 days per week
  • Track and update project schedules based on site feedback
  • Manage trade availability and scheduling
  • Coordinate with site teams to maintain accurate project timelines

Scopes:

  • Full ownership of client communication management
  • Implementation and optimization of business systems
  • Schedule and trade partner coordination
  • Project documentation and administrative systems
  • Quote and proposal process support
  • Office administration and organization
  • 5-day work week coverage
  • Support for 4-6 week kitchen renovation projects plus other construction works
Requirements

Requirements:

  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Experience with digital productivity tools and systems
  • Ability to learn and implement new software systems
  • Detail-oriented with strong follow-through
  • Proactive problem-solving mindset
  • Experience in construction industry preferred but not required
  • Ability to manage multiple priorities and deadlines
  • Professional phone manner and client service orientation
  • Comfortable with process improvement and change management

Required Skills:

  • Strong written and verbal communication skills for managing client emails and responses within 24-hour timeframe
  • High proficiency in Microsoft Office suite, particularly Outlook for email management
  • Experience with construction industry software, particularly BuildExact or similar project management tools
  • Demonstrated ability to manage and organize high email volume (25+ hours per week of email management indicated)
  • Strong attention to detail for managing construction documentation and correspondence
  • Ability to work independently while maintaining company voice and standards
  • Experience with document management and filing systems
  • Proven track record of maintaining client communication standards
Benefits

Independent Contractor Perks

  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Computer SystemsDigital File ManagementConstruction Management SoftwareEmail ManagementChange ManagementProcess Improvement

Other Skills

  • Organizational Skills
  • Time Management
  • Communication
  • Detail Oriented
  • Microsoft Office
  • Problem Solving
Are you interested?

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