eCommerce Operations Specialist - CA/US (Remote)

Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 14+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create inspiring spaces for our customers. Our growth has led us to occupy five showrooms in North America, including Vancouver, Toronto, Los Angeles, San Diego, and Miami. We strive towards expanding our showroom spaces to provide exceptional customer experiences.

Position Available: eCommerce Operations Specialist (Shopify)
Location:  TAIWAN - 100% Remote
Reporting To: Headquarters located in Vancouver, British Columbia

What You'll Do: You’ll be the go-to person for keeping our Shopify storefront running smoothly, while also supporting inventory planning and purchasing functions. If you love clean systems, product accuracy, and data-driven decision-making, you’ll thrive in this role.

 
Key Responsibilities:

Shopify Management (80%):

• Manage product listings, collections, navigation, and site content on Shopify.
• Launch new products and campaigns with accuracy and consistency.
• Troubleshoot and resolve issues related to site functionality, images, or pricing.
• Collaborate with marketing, design, and fulfillment teams to ensure alignment on product launches and promos.
• Analyze store performance and customer behavior to optimize UX and conversions.
• Maintain third-party app integrations (e.g., reviews, shipping, or loyalty apps).

Inventory/Planning Support (20%):

• Support the planning team with inventory and demand forecasts based on sales trends.
• Communicate stock availability and restock timelines across teams.
• Coordinate with purchasing on lead times, vendor orders, and reordering cycles.
• Flag fast-moving or low-stock items to avoid out-of-stock scenarios.

Requirements:

• 2+ years in eCommerce, with hands-on Shopify experience.
• Strong attention to detail and organizational skills.
• Comfortable with Excel/Google Sheets for light data analysis and forecasting.
• Experience working cross-functionally with marketing, logistics, or customer service.
• Familiarity with basic inventory concepts (SKUs, purchase orders, reorder points).
• Bonus: Bilingual in English and Mandarin to effectively support cross-functional teams and vendors across international time zones. Willingness to accommodate flexible work hours as needed for global collaboration.

You’re a Great Fit If…

• You thrive in fast-paced environments and love solving problems.
• You have a proactive mindset and a knack for spotting gaps before they become issues.
• You're passionate about creating amazing online shopping experiences.
• You bring a blend of creative and operational thinking.

Benefits:

• Competitive salary and performance bonuses.
  
• Opportunity to work with cutting-edge AI technologies.
  
• Flexible remote work options.
  
• Professional development and learning opportunities.