Offer summary

Qualifications:

1-2 years of experience in auto claims adjusting., Proven adjusting, negotiating, and analytical skills., Excellent interpersonal and communication skills, both oral and written., Advanced computer skills, including proficiency in office applications and web-based tools..

Key responsabilities:

Investigate insurance claims and negotiate settlements to ensure satisfaction of all parties.

Maintain accurate records and prepare reports in accordance with company standards.

Review policy wording to confirm coverage and apply it to losses.

Develop and maintain excellent relationships with clients to enhance business opportunities.

Job description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer

Claims Adjuster Auto

Job Description

PRIMARY PURPOSE: Reporting to the Team Leader, the Claims Adjuster, Auto is responsible for providing a consistently high level of service by investigating insurance claims for insurers or third parties and negotiating settlement of the claims to the satisfaction of all parties.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims, and communicating with insured and claimants; preparing reports and negotiating settlements
Maintains accurate records based on company standards and procedures, using company custom computer systems
Reviews and interprets policy wording to confirm and apply coverage of losses
Accurately and efficiently manages the billing for assigned files, within specified timelines
Maintains an excellent working relationship with existing clients to further develop business
Committed to continuous education to keep up-to-date with all industry and legislative issues and changes

ADDITIONAL FUNCTIONS and RESPONSIBILITIES:

Performs other duties as assigned.

QUALIFICATIONS:

Education & Licensing

Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims, and communicating with insured and claimants; preparing reports and negotiating settlements
Maintains accurate records based on company standards and procedures, using company custom computer systems
Identifies the need and co-ordination of task assignments utilizing field adjusters
Reviews and interprets policy wording to confirm and apply coverage of losses
Accurately and efficiently manages the billing for assigned files, within specified timelines
Maintains an excellent working relationship with existing clients to further develop business
Committed to continuous education to keep up-to-date with all industry and legislative issues and changes
Enrolled in CIP program

Experience

1 to 2 year experience
Proven adjusting, negotiating skills and analytical skills
Excellent interpersonal and communication skills
Advanced computer skills including office, outlook and web based applications

Skills & Knowledge

1-2 years of auto experience
Proven adjusting, negotiating skills and analytical skills
Demonstrated passion for customer service
Excellent interpersonal and communication skills
Excellent oral and written communication skills
Advanced computer skills including office, outlook and web based applications

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Required profile