Offer summary

Qualifications:

2.5–5 years of experience in sales and lead generation with proven success in conversion strategies., Background in handyman services or home improvement is preferred., Strong verbal and written communication skills with a customer-focused mindset., Proficiency with CRM software and basic graphic or video editing tools..

Key responsabilities:

Generate leads through outbound calls and build strong client relationships in the handyman industry.

Organize and track leads, follow up promptly, and provide personalized service for customer retention.

Assist with administrative tasks such as ordering supplies and scheduling appointments.

Provide professional phone-based customer service and support sales efforts to convert leads into clients.

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Experience in Sales & Lead Generation: At least 2.5–5 years of experience in sales, lead nurturing, and client outreach, with proven success in conversion and retention strategies. Industry Experience Preferred: Background in handyman services, home improvement, or similar fields is highly desirable to bring relevant insights and expertise to the role. Strong Communication Skills: Polished verbal and written communication skills, with the ability to think on your feet and handle inquiries effectively. Administrative Expertise: Exceptional organizational skills with experience in ordering supplies, managing schedules, and supporting operational tasks. Customer-Focused Mindset: Detail-oriented and committed to delivering an outstanding client experience tailored to the handyman and home improvement industry. Tech-Savvy: Proficiency with tools like CRM software, spreadsheets, and basic graphic or video editing tools; familiarity with industry-relevant platforms is a plus.

Core responsibilities:

Generate Leads & Nurture Relationships: Conduct outbound calls to identify and secure commercial accounts while building strong client relationships within the handyman and home improvement industry. Follow-Up & Customer Retention: Organize and track potential and existing leads, follow up promptly, and provide personalized service to foster repeat business and loyalty. Administrative Support for Business Operations: Assist with ordering tools, supplies, and materials, scheduling appointments, and handling administrative tasks to support day-to-day operations. Phone-Based Customer Service: Provide professional and polished communication on the phone, addressing inquiries and scheduling jobs efficiently while representing the business positively. Sales-Driven Support: Leverage sales techniques to convert leads into paying clients, support closing efforts, and align with the company’s growth goals. Social Media Support: Assist with basic social media content creation to promote services and attract new clients. Light graphic design or video editing skills are preferred, but not required.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

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