Offer summary

Qualifications:

5+ years of experience as a product designer or user experience designer., Strong understanding of design thinking and user-centered design principles., Ability to develop innovative strategies to detect and prevent fraud., Business acumen to understand the impact of design on business metrics..

Key responsabilities:

Design user experiences that safeguard the platform from fraud while ensuring a seamless experience for legitimate users.

Collaborate with cross-functional teams to drive the vision and strategy for fraud prevention.

Create solutions that enhance user satisfaction and meet business objectives.

Explore and tackle new challenges as the founding designer in the fraud space.

****JOB SCAM ALERT**** We have been noticing a steady rise in job scams, where scammers are impersonating legitimate companies to defraud unsuspecting job seekers. To ensure your job search is safe, follow these quick safety tips and avoid potential scams: 1. Verify the Company's Legitimacy • Research the Employer: Look up the company online and verify their contact information on the official website. • Cross Check Email Domains: Legitimate companies use official email domains. Be wary of offers from generic email services or variations of the company’s actual domain (e.g., at LeadStack our actual email domain is leadstackinc.com; any variations like @leadstack-inc.com is a scam ). 2. Be Wary of Any Solicitation of Payments • Financial Details: Do not share bank details etc during the initial stages of the hiring process. • Upfront Payments: A legitimate employer will never ask you to pay for training, background checks, or any other job-related fees. 3. Report Suspicious Activity • Report Scams: Report any suspicious job offers to law enforcement, job boards, the impersonated company, and consumer protection agencies. Stay vigilant and informed. For more information, visit our website or contact us at info@leadstackinc.com ********* We are one of the nation’s fastest-growing, award- winning, certified minority-owned staffing services provider of contingent workforce. Our recognitions include: - "Best Staffing Firms to Work For" 2023, 2024 by Staffing Industry Analysts - Certified Great Place to Work - "Fastest Growing Staffing Firms" 2022, 2023 by Staffing Industry Analysts - "Diversity Owned Staffing Firm" 2022, 2023 by Staffing Industry Analysts - Minority Business Enterprise by NMSDC - Inc. 5000 honoree As a recognized industry leader in contingent workforce solutions, we’re proud to partner with some of the most admired Fortune 500 brands in the world. Visit us at www.leadstackinc.com

Job description

Posting ID # 13273
Max Pay Rate: $107.00/hr W2
Duration: 6 Month Role
Location: Remote

Sr. Product Designer, Fraud [Contract]
Consumer Fraud

About the Team
The Customer Experience & Integrity (CXI) Design team, made up of Support, Fraud, Trust & Safety, and Internal Tools teams, is responsible for turning the most critical customer pain points into delightful experiences. We're here to make consumers, merchants, and dashers feel like DoorDash is with them every step of the way in their journeys. And we do that with design thinking, creativity, and innovation. We strive to bring the heart and soul of DoorDash to fill the gaps in the overall user experience with delightful, unique, and memorable interactions. As part of the Fraud team, you will primarily focus on the consumer-facing fraud user experience.

About the Role

As a Sr. Product Designer for Fraud, you will play a crucial role in safeguarding our platform from fraudulent users while ensuring a seamless experience for our legitimate users
You'll need to go wide and deep into the overall user journeys and develop innovative strategies and features to detect and prevent fraudulent activities, while minimizing false positives and false negatives
You'll create solutions that drive both user satisfaction as well as business metrics
You'll work collaboratively with cross-functional teams (research, product, engineering, analytics, and business) to help drive the vision and strategy
You'll have the opportunity to make a real impact and be at the forefront of helping make DoorDash's customer experience the differentiator in why people choose to stay with us

We're excited about you because…

You have 5+ years of experience as a product designer or user experience designer
You're a pioneer. You're not afraid to be the founding designer in this space and explore and tackle new challenges
You have a respect for your craft. You're proud to put your name on your work because you critically thought through the problem and meticulously designed every corner of it
You're business savvy. You understand that your work ultimately contributes to the top line and bottom line of the business

Required profile