Offer summary

Qualifications:

At least 2 years of experience in sales., Excellent verbal and written communication skills in English (C1 or C2)., Proficient in Microsoft Office applications and CRM systems., Strong relationship-building and negotiation skills..

Key responsabilities:

Provide exceptional support to clients by understanding their needs.

Drive the sales process through proactive outreach and follow-up.

Maintain an accurate CRM database of accounts and develop sales strategies.

Build long-lasting relationships with clients and internal departments.

Job description

This is a remote position.

WorkBetterNow (www.workbetternow.com) provides full-time positions for professionals in LATAM looking to work with United States-based companies. Our remote professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports your professional development, you’re in the right place.

We are looking for Professionals living in LATAM and the Caribbean, proficient in English, who align with our company's core values. The ideal candidate is someone seeking remote work, valuing work-life balance, and demonstrating stability, commitment, and eagerness for career development.

Our Core Values

Put our Talent first
Pursuit of excellence/continuous learning
Integrity and transparency
Ownership mentality
Pursuit of growth
Excellent attitude

Job Description

If you're passionate about fostering meaningful connections and delivering value to customers, we'd love to hear from you! We are seeking a dynamic and customer-focused Sales Support Specialist to join our team. In this role, you will provide exceptional support to clients by understanding their needs and delivering tailored solutions. You will drive the sales process through proactive outreach, strategic relationship-building, and consistent follow-up, while leveraging your expertise in sales strategies and CRM management to exceed targets. The salary starts at $1125 per month.

Providing support for clients by learning about and satisfying their needs.
Learn and understand sales processes and workflows across various companies and industries to effectively serve a diverse client database.
Making cold calls and sending emails out to prospects.
Following up with prospects several times throughout the sales cycle to ensure needs are being met.
Presenting and demonstrating the value of products to prospective buyers.
Developing sales strategies and hitting quotas.
Maintaining an accurate CRM database of your accounts.
Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
Collecting customer feedback.

Requirements

As an added ongoing benefit, we (WBN) ensure that our WBN CPs are matched up with clients based on the their skills and the client's needs. In doing so, here are the qualifications of those we consider to be “ideal candidates”.

At least 2 years of experience in sales
The drive and energy to manage multiple accounts while looking for new opportunities.
Excellent verbal and written communication skills.
Ability to understand client needs and handle the negotiation process
Expertise with Microsoft Word, Excel, PowerPoint, Outlook/Gmail
Proficient writing and spoken English (including top grammar skills), C1 or C2
Appropriate work-from-home environment
FT availability (40 hours a week)
Excellent relationship skills
Although not required, we also prefer candidates who have:

Experience working with CRM systems
Experience working from home
Good time management
Detail-oriented
Experience working with US-based companies
Problem-solving and ability to work under pressure
Self-motivated

Technical Requirements

8GB+ RAM
Intel i3 8th generation or newer, an AMD Ryzen 3 2nd generation or newer, or an M1 chip.
Windows 11 or from macOS Mojave to the latest version.
25 - 50 Mbps Internet Speed (Minimum)
USB headset with noise-canceling (ideally)

Benefits

Work from the comfort of your home
A supportive work environment that values its people.
Above-average salary, with scheduled increases after 6 and 12 months of employment.
Wellness Benefit after 3 months of employment to support your overall well-being.
Paid vacations and personal days.
Maternity/Paternity leave for up to 2 months. WBN will cover 50% of your WBN-base salary (Applied for WBN Certified Professionals™ who have been with WBN for more than one year).
Designated Success Coach who will provide personalized support and guidance.