(997) ServiceNow Architect

Explore the Nearsure experience! 

🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. 

🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. 

⚖️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins. 

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best. 

Ready to grow with us? 🚀 
 
Here’s what we offer you by joining us! 
 
✨ Competitive USD salary 💲 – We value your skills and contributions! 

🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!  

💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!  

🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture. 

😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better. 

💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance! 

🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community. 

🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family! 
 
 
About the project 
 
As a ServiceNow Architect, you will lead our ServiceNow platform's design, development, and continuous improvement. This role blends strategic oversight with hands-on technical execution, ensuring scalable solutions, platform governance, and seamless collaboration across IT, business teams, and vendors. 
 
 
How your day-to-day work will look like 
 
✅ Own design of the organization’s strategic ServiceNow platform. 
✅ Lead architecture and enhancement across enterprise projects, ensuring technical integrity and governance. 
✅ Coordinate development, maintain platform plans/policies, and drive cost transparency and value tracking. 
✅ Stay current on ServiceNow products and technologies. 
✅ Support the full lifecycle of the Service Desk (ServiceNow) app with business, IT, and vendors. 
✅ Perform daily platform support, ticket handling, troubleshooting, RCA. 
✅ Ensure standards, SLAs, and escalation as needed. 
✅ Report, dashboards, and health checks. 
✅ Administrate and configure all platform components (CMS, workflows, UI, ACLs, catalog items, etc.). 
✅ Manage integrations with third-party systems. 
✅ Participate in meetings to identify platform use cases. 
✅ Requirements gathering, solution design, QA, and release management. 
✅ Work closely with internal/external clients and handle ongoing updates/config changes. 
 
This would make you the ideal candidate 
 
✨ Bachelor's Degree in Computer Science, Engineering, or a related field. 
✨ 10+ Years of experience working in business software implementations. 
✨ 3+ Years of experience Managing and designing ServiceNow Projects. 
✨ 3+ Years of experience working with agile project methodologies. 
✨ 2+ Years of experience working with JavaScript, and HTML. 
✨ ServiceNow - Certified System Administrator (CSA). 
✨ Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons. 
 
What to expect from our hiring process 
 
1️. Let’s chat about your experience!  
2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.  
3. Nail that, and you’ll meet our client - your final step to joining our amazing team! 
 
🎯 At Nearsure, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team! 

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.  

Let’s work together to shape the future of technology!  

🧑‍💻 Apply now!