Offer summary

Qualifications:

2+ years of experience in insurance operations or benefits administration., Strong understanding of insurance plans and enrolment procedures., Excellent organisational and time management skills with high attention to detail., Strong communication skills and ability to handle sensitive information confidentially..

Key responsabilities:

Manage end-to-end insurance enrolment processes for new hires and open enrolment periods.

Act as a liaison between employees, insurance carriers, and internal departments to resolve enrolment issues.

Monitor and reconcile enrolment discrepancies across systems and vendors.

Assist with audits, reports, and documentation to ensure ongoing compliance.

Job description

About us

Compensation is more than a paycheck, and traditional approaches don't adequately reflect it or the way people work today.

We're on a mission to change that. We see compensation as everything a company gives its people in return for the work they do. It should be easier to understand, offer, manage and spend.

Long-term, we're working towards becoming the place where compensation happens and is managed by those who award and receive it. We're on our way to coining the term "Compensation-as-a-service".

We’re proud to be backed by leading European VC funds, having raised over €20 million.

About the role

We are looking for a detail-oriented and proactive Insurance Operations Specialist to join our team and take ownership of the insurance enrollment process. In this role, you will be a key player in ensuring that our clients and employees are accurately and efficiently enrolled in the appropriate insurance plans, while maintaining compliance with all relevant regulations and internal policies.

Key Responsibilities

Manage end-to-end insurance enrolment processes for new hires and open enrolment periods.
Enter and maintain accurate insurance data in internal systems and with external providers.
Act as a liaison between employees, insurance carriers, and internal departments to resolve any enrolment related issues.
Review and verify documentation to ensure eligibility and proper plan selection.
Monitor and reconcile enrolment discrepancies across systems and vendors.
Provide timely and clear communication to stakeholders regarding enrolment status and any required actions.
Assist with audits, reports, and documentation to ensure ongoing compliance.
Support continuous improvement initiatives related to enrolment workflows and processes.

Qualifications & Skills

2+ years of experience in insurance operations, benefits administration, or a related field.
Strong understanding of insurance plans (health, workers compensation, etc.) and enrolment procedures.
High level of accuracy and attention to detail.
Excellent organisational and time management skills.
Strong communication and interpersonal skills.
Ability to handle sensitive information with confidentiality and professionalism.

Preferred Experience

Experience working with multiple insurance carriers or in a multi-state environment.
Experience with [insert platforms you use, e.g., Workday, ADP, Zenefits, etc.].
Spanish fluency is a strong plus – many of our clients and partners are Spanish-speaking, and multilingual communication is highly valued.

Salary Range

This role has a total gross package of 14.000€ to 16.000€ (plus benefits & other perks you can check below).

The stages for this hiring process are:

CV Screening;
Interview with People;
Interview with Manager
Final interview round with Founder

Equal opportunity employer:

Coverflex is an equal opportunity employer. All applicants will be considered and analysed regardless of ethnicity, religion, gender identity, sexual orientation, national origin, age, or disability status.

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