Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.
24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
EVERYTHING YOU NEED TO KNOW
Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care, which is why we are looking for someone to join our fantastic Water Fittings Regulations Team and seek to improve the lives of the communities we serve.
This is a fantastic opportunity to be part of a dedicated team who focus on inspecting 3rd party plumbing systems to ensure compliance with the Water Fittings Regulations are met. You will play an essential part in helping to engage and educate plumbers, house builders, manufacturers, consultants, and customers on the risks associated to poor plumbing practices. The significance of the work you will carry out as a Water Fittings Technician makes this such an exciting and vital department to be a part of.
Are you someone with strong, proven experience in the plumbing?
Well, if you are, read on.
LET’S TELL YOU MORE
Working as a plumbing inspector within the Water Quality & Environment Department you will be allocated a specific set of responsibilities, however these tasks can change daily, so you must be fluid and be able to adapt quickly to apply yourself to the task at hand.
You will oversee and prioritise the work planned for you, which involves contacting premises directly to arrange plumbing inspections. The types of premises you will inspect can vary from public buildings, industrial, commercial, agricultural and new construction sites.
As part of the team, you will undertake both proactive and reactive inspections and where necessary enforce the Regulations to ensure the premise(s) comply with their legal obligations.
As the Regulator for our region, your role will require you to inspect plumbing systems to help prevent the waste, misuse, erroneous measurement, undue consumption, and contamination of the drinking water supply.
Not only will we want you to be great at carry out plumbing inspections, but you will also be contacting customers directly to arrange appointments and to explain the process involved before, during and after the inspection. Being able to clearly communicate with people through verbal and written methods shall be essential as well as having the ability to record information in a reliable, accurate and complete manner.
You will also receive information from other key stakeholders to ensure that we are fully equipped with the correct information to carry out the job. This will involve the interpretation of information to provide root cause analysis on water quality issues, so the role is really varied.
Location in the Birmingham or Shropshire.
WHAT WE’RE LOOKING FOR
You will need to have knowledge of plumbing systems due to the nature of the role. You will also need to have good IT skills including knowledge of how to use Word, Excel and Outlook as all of our work is planned and updated using Microsoft systems.
Experience in working with customers and the general public to help us to continue delivering a great customer service would be advantageous.
We do more, because we care.
HOW WE’LL REWARD AND CARE FOR YOU IN RETURN
It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.
Here’s some of our favourites:
• Salary starting between £31,426 – £36,525, depending on experience and qualifications, plus a £400 per month car allowance or option of a EV company car.
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year
