This is a remote position.
Responsibilities:
Configure, build, test, and maintain Epic Resolute Professional Billing (PB) applications to support front-end and back-end revenue cycle processes.
Collaborate with revenue cycle leaders, billing teams, and IT stakeholders to gather requirements and implement optimized billing workflows.
Support functionalities including charge entry, claim processing, remittance posting, workqueues, and reporting.
Troubleshoot application issues, conduct root cause analysis, and ensure timely and effective resolution.
Participate in upgrades, testing cycles, go-lives, and ongoing system enhancements.
Document and maintain build specifications, configuration standards, and support protocols.
Ensure billing configurations support compliance with federal, state, and payer regulations.
Qualifications:
Active Epic Certification or Accreditation (or eligibility) in Resolute Professional Billing (PB) is required.
At least 4-5 years of experience supporting Epic Resolute PB in a healthcare environment.
Strong understanding of professional billing workflows, revenue cycle operations, and payer regulations.
Proven experience in implementing and optimizing billing systems within a complex health system or multi-specialty environment.
85 - 110k +
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