Offer summary

Qualifications:

Demonstrated experience with major e-commerce platforms like Shopify and Amazon., Proven track record in digital customer service and e-commerce operations., Strong understanding of social media management and content deployment., Excellent written communication skills and ability to manage multiple priorities..

Key responsabilities:

Manage and optimize the brand's presence across major e-commerce platforms.

Create and maintain engaging product listings to drive sales.

Handle customer inquiries and ensure consistent brand presentation across digital channels.

Support platform-specific operations and coordinate social media content deployment.

Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: 37.5 hours per week; Monday-Friday; 9:00 AM - 5:00 PM London, UK Time with 30 minutes unpaid lunch break

Client Overview

Join an innovative personal care brand that’s disrupting the industry through their digital-first approach. This dynamic company has established a strong presence across major e-commerce platforms and continues to expand their market reach through exceptional product offerings and customer experience.

Job Description

Become an integral part of a growing e-commerce operation where you’ll combine platform expertise with customer service excellence. This multifaceted role offers the opportunity to work with leading e-commerce platforms while ensuring customer success across all digital touchpoints. You’ll be instrumental in driving the brand’s online presence while maintaining the highest standards of customer satisfaction.

Responsibilities

Manage and optimize presence across major e-commerce platforms
Create and maintain engaging product listings that drive sales
Coordinate social media content deployment
Handle customer inquiries across multiple platforms with expertise
Ensure consistent brand presentation across all digital channels
Process and manage customer service communications
Support platform-specific operations and maintenance

Requirements

Demonstrated experience with major e-commerce platforms (Shopify, Amazon)
Proven track record in digital customer service
Strong understanding of e-commerce operations and best practices
Experience with social media management and content deployment
Excellence in written communication and customer interaction
Technical aptitude with various digital platforms
Ability to manage multiple priorities in a fast-paced environment

Benefits

Independent Contractor Perks:

HMO Coverage for eligible locations
Permanent Work from Home
Immediate Hiring
Steady Freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_21941_JOB

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