Offer summary

Qualifications:

IBHRE Certification is required., Five years of experience in a clinical remote monitoring role is necessary., Leadership and supervisory abilities are essential, along with problem-solving skills., Proficiency in Microsoft Office and excellent communication skills are required..

Key responsabilities:

Supervise and coordinate team orientation and training for new staff members.

Act as a role model for the CIED team, demonstrating professionalism and productivity.

Participate in ongoing education of staff and moderate the EGM channel for team education.

Work with the training team to develop resources and champion workflow development for new remote monitoring platforms.

Job description

Job Title: Supervisor: CIED Staff Development

Compensation Range: $2-3/hr differential
Location: United States, Remote

Job Type: Full-Time

Benefits: Unlimited PTO, Medical, Dental and Vision coverage with company as well as individual contribution, 401k (individual contribution only), Paid Sick Leave (accrual basis)

About CRMS by DocGo: :

Cardiac RMS by DocGo is an innovator in digital health and remote care services with a focus on providing the most accurate, economical, and clinically relevant remote monitoring and patient management programs in the industry. Cardiac RMS is an award winning, Medicare-approved Independent Diagnostic Testing Facility (IDTF), which provides Cardiac Implanted Electronic Device (CIED) monitoring for partner clinics. In addition, Cardiac RMS by DocGo is a provider of Virtual Care Management Services using a proven platform that connects patients, providers and the broader health care team. Cardiac RMS by DocGo utilizes industry-leading, cloud-based software systems for the provision of services. The management and clinical team members have years of experience in the industry and maintain the highest levels of certifications and expertise.

Duties and Responsibilities

As the CIED Staff Development Supervisor, you will report directly to the Manager for CIED monitoring. During your employment, you will devote your best efforts to the business of Cardiac RMS, and DocGo. These duties and responsibilities include, without limitation, the following:

Hybrid role-40% clinical PCS responsibilities/60% supervisory responsibilities

Works as part of a supervisory team within CIED operations to ensure continuity, consistency, and strong lines of communication.

Acts as role model for the CIED team, consistently demonstrating professionalism, positivity, and productivity

Demonstrates excellence when performing PCS functions; provides quality and accurate transmission review and reporting in a timely manner.

Coordinates team orientation and training for new staff members:

Accepts staff handoff from CIED training team

Assigns preceptor for new team member(in conjunction with Associate Manager)

Assumes responsibilities of Preceptor in assigned Preceptor’s absence

Meets with preceptor and new staff member weekly to discuss progress

Communicates progress of new team members on a weekly basis to Associate Manager and Training team

Notifies audit team when new team member is functioning independently

Participates in ongoing education of staff

Moderates EGM channel: provides team education as needed on challenging EGMs

Stays up to date with and communicates vendor education offerings/webinars

Works with training team to develop IBHRE resources and study offerings

Workflow development champion for new remote monitoring platforms

Other duties as assigned

Qualifications:

IBHRE Certification

Five years of experience in clinical remote monitoring role.

In office device experience preferred

Education/training experience preferred

Must possess leadership and supervisory ability and the willingness to work harmoniously with other personnel.

Problem solving skills, attention to detail, & organization skills

Proficiency in Microsoft Office

Excellent verbal and written communication skills

Strong organizational and time management skills

Managing workflows and delegating tasks

Ability to remain calm, focused, and helpful under stress

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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