Offer summary

Qualifications:

High school diploma, GED, or equivalent experience required., Prior management experience in a multi-unit business environment is essential., Proficiency in Microsoft Office programs is necessary., Strong time management, organizational, and communication skills are needed. .

Key responsabilities:

Accountable for daily operations and achieving key performance indicators for multiple locations.

Responsible for recruiting, onboarding, and developing a high-performing team of store associates.

Monitor store performance and ensure compliance with operational and legal processes.

Engage with corporate partners and execute marketing strategies aligned with company goals.

Job description

Job Description:

General Function / Summary:

The District Director of Operations (DDO) is accountable for the daily operations and achieving key performance indicators (KPIs) for multiple locations within their assigned district. This role is also responsible for building a high performing team, through the recruitment, selection, onboarding, development, and retention of store associates within their assigned district. 

Essential Duties:

Ensure excellent service and high levels of customer satisfaction within the district.
Maintain accountability for sales, profitability, and debt management for the district.
Execute marketing strategies aligned with region and/or Company strategies.
Monitor store performance progress against established goals.
Interact with Regional Operations Manager (ROM) on store performance, sales, marketing, operations, staffing, etc.
Lead implementation of new products and services.
Perform monthly store visits and audits to include a complete and thorough review of each location within the district to ensure operational, legal, and compliance processes and procedures are being followed.
Oversight and facilitation of compliance training, monitoring and remediation.
Engage with corporate business partners.
Execute people leader duties, such as timecard approvals, performance management, timely completion of required training, ensure team metrics and associate career growth objectives are met.
Other duties as assigned.

Minimum Education and Experience Required:

High school diploma, GED, or equivalent experience
Prior management of business operations in a multi-unit environment
Proficient in Microsoft Office programs
Excellent time management, organizational skills, written and verbal communication, problem solving, reasoning, and analytical skills
Must have own personal reliable transportation in compliance with published policy and procedure; must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company 
Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused

Physical Demands:

Retail/Office environment 
Extended viewing of computer screens and typing 
Long periods of sitting or driving 
Must be able to lift up to 50 pounds, with or without reasonable accommodations

Travel:

Must be able to travel to all stores within the assigned district and to other districts within the region
May be asked to travel to other locations
Up to 50% travel with overnights expected