Offer summary

Qualifications:

Bachelor's degree in a relevant field such as life sciences or engineering., Experience in customer support or application specialist roles, preferably in the medical or pathology sector., Strong understanding of quality control processes and regulatory compliance., Excellent communication and training skills to effectively assist users..

Key responsabilities:

Provide independent customer support in operational, application, and quality control areas.

Assist and train users during the installation of Sakura systems.

Manage and coordinate all aspects of complaints handling.

Deliver timely and accurate reporting while participating in various projects.

Job description

Why Sakura?

When it comes to diagnosing cancer, there’s no time to wait!

At Sakura, we’re driven by our desire to advance cancer diagnosis through fully automated anatomic pathology and by providing our partners with best-in-class innovations, quality and customer care. All to deliver quick and accurate diagnoses to cancer patients for an optimal patient journey.

What we do:

We empower pathology professionals all over the world by providing integrated solutions to deliver accurate & fast diagnoses, to optimize treatment success for each life we touch!

The opportunity:
We have a great challenge for an experienced Application Specialist who will serve our customers in Denmark/Scandinavia.

You will be providing independent customer support in various operational, application and quality control areas related to user training and customer use of the Sakura equipment.

Key responsibilities:

Support customers and Sakura colleagues on operational, quality control and application areas. Ensure Quality.
Stay informed of new developments, improvements and regulations of Sakura Products and being responsible for their implementation.
During the installation, you assist and train the users on the Sakura systems.
Manage, coordinate and monitor all aspects relating to complaints handling.
Deliver On-time and adequate reporting.
Participate in diverse projects.
Meet the personal- and team-goals, formulated in the beginning of the fiscal year.

Required profile