Requisition #: 16564
Our Mission: Powering Innovation That Drives Human Advancement
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Innovate With Ansys, Power Your Career.
Summary / Role Purpose
Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software and solutions in their design workflows, and grow Ansys’ business. As a Senior Customer Project Manager in the Pipeline and Portfolio Management team, you will be responsible for optimizing the Quote to Order lifecycle and managing the portfolio of customer-facing professional services projects. You will ensure efficient collaboration across sales, operations, and delivery teams, driving continuous process improvement and strategic alignment across all customer engagements. This role will focus on accelerating the Q2O process, in support of Sales, and Customer Excellence.
Key Responsibilities
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Quote to Order (Q2O) Process: Adhere to the Q2O process for professional services, ensuring seamless alignment between sales, legal, finance, and delivery teams. Drive efficiency in quoting, order processing, and project initiation to meet customer and business needs.
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Portfolio Management: Manage a portfolio of customer-facing professional services projects, ensuring alignment with business priorities, resource allocation, and timely execution. Work with other project managers and leadership to track project performance, manage risk, and drive successful outcomes.
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Cross-Functional Collaboration: Partner with sales, operations, finance, legal, and delivery teams to ensure effective communication, clear expectations, and on-time delivery of services. Act as the bridge between pre-sales and post-sales activities.
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Process Improvement & Standardization: Continuously evaluate and provide recommendations as to enhance the Q2O and project management processes, identifying areas for improvement and implementing best practices to streamline workflows, reduce cycle times, and improve customer satisfaction.
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Governance & Compliance: Ensure adherence to standardized procedures, policies, and frameworks for quoting, ordering, and portfolio management. Maintain high standards of quality and compliance across all stages of the customer engagement lifecycle.
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Performance Reporting & Analytics: Develop and manage key performance indicators (KPIs) related to professional services pipeline efficiency, portfolio health, and project delivery. Provide regular reports and analysis to senior leadership, offering insights and recommendations for process and performance improvements.
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Training & Enablement: Design and implement training programs for cross-functional teams, ensuring clear understanding and effective execution of Q2O processes and portfolio management practices.
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Risk and Issue Management: Proactively identify risks and issues within the Q2O and portfolio/[ management processes. Work with relevant stakeholders to mitigate risks, resolve issues, and ensure smooth transitions from sales to service delivery.
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Customer & Stakeholder Engagement: Serve as a point of contact for internal and external stakeholders, managing expectations, providing project updates, and fostering strong relationships to ensure customer satisfaction and long-term success.
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Project Management: Lead special initiatives related to process improvement, tool implementation, or system integrations aimed at enhancing the Q2O process and portfolio/program management functions.
Minimum Education/Certification Requirements and Experience
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Required education and degree type: BS or MS, MSc in an engineering and/or business or related field
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Required minimum years of professional experience in an engineering software environment: BS+8 MS+4 OR PHD+1
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Experience working in engineering / product development environment
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Proven experience in Program Management or complex project management with multiple workstreams
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Proven executive stakeholder management skills
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Proven expertise in managing Q2O processes, portfolio management, and cross-functional team leadership.
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Strong understanding of professional services operations and project lifecycle management.
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Experience with project management methodologies (Agile, Waterfall) and process improvement techniques (Lean, Six Sigma).
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Knowledge of tools such as CRM, ERP, and quoting/configuration systems
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Exceptional organizational and communication skills
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Ability to manage multiple priorities in a dynamic, fast-paced environment.
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Strong organizational and time management skills with a sense of urgency
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Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
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Projects a professional image, fosters teamwork, and demonstrates business acumen.
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Strong leadership and mentoring skills
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Competency in Microsoft applications including Word, Excel, and Outlook
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Fluent writing and speaking English
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Ability to travel up to 25% of the time.
Preferred Qualifications and Skills
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Preferred education and years of professional experience in an engineering software environment: BS+10 M+8 PHD +5
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7-10 years of experience in Program Management with an enterprise software and technology deployment focus
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PMP, PgMP, or similar certification is a plus
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement
Our Commitments:
- Amaze with innovative products and solutions
- Make our customers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper
Our Values:
- Adaptability: Be open, welcome what’s next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger
Our Actions:
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results
VALUES IN ACTION
Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive.
Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers.
We’re proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base.
WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here.
At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
CREATING A PLACE WE’RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).
For more information, please visit us at www.ansys.com
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
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