Proven experience managing brand accounts on Instagram and TikTok., Strong organisational skills for managing user-generated content., High attention to detail and ability to maintain brand tone and voice., Familiarity with TikTok trends and social-first engagement strategies..
Key responsabilities:
Handle daily community management and content posting for client accounts on Instagram and TikTok.
Engage proactively by following relevant accounts and leaving meaningful comments.
Respond to comments and messages in a timely and on-brand manner.
Organise user-generated content and post stories across all assigned accounts.
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Outsourced Staff builds high performing dedicated teams of staff in the Philippines. All staff work in our office based locations, we allow you to scale your business and grow your revenue through having access to staff with a lower startup and ongoing costs. Outsourced Staff provide you with ongoing support and guidance to get the most out of your team.
With over 25 years of working with highly technical staff around the world, the company founder, Dominic Procter, discovered the talents of the Filipinos when he was running his own digital agency. He then invested in one of the leading BPO companies in the Philippines. After successfully growing and exiting that business he now again focuses on providing dedicated remote staff and offshore staffing services to clients around the world.
Outsourced Staff specialise in providing end-to-end business solutions catering to small, medium and large business enterprises looking to reduce costs and increase productivity.
We carefully and thoroughly study your vision, business model and processes, then provide you the right people aligned to your business objectives, requirements and budget.
Our client is a forward-thinking creative marketing agency helping brands grow and connect with their audience through impactful digital storytelling and social-first content. We’re passionate about driving engagement and delivering results—and we’re looking for someone who lives and breathes social media to join our growing team.
Role Overview:
We are seeking a full-time Social Media Manager to handle daily community management and content posting for client accounts on Instagram and TikTok. You’ll be responsible for proactive engagement, reactive management, content publishing, and asset organisation. Attention to detail and content quality is crucial, as we’re a social-first agency that prides itself on strong creative execution.
Key Responsibilities Community Management – Per Day, Per Account Proactive Tasks:
Unfollow 15 low-interaction accounts
Follow 10 new relevant accounts
Leave 10 meaningful comments on target Instagram accounts
Leave 10 comments on trending TikTok content
Reactive Tasks:
Respond to all (unless customer-service and agreed with Komodo) comments, messages, and interactions across platforms in a timely and on-brand manner
Content Management
Save all User-Generated Content (UGC) stories from client accounts and organise into Dropbox folders by brand/campaign
Post TikToks created by clients or our team
Post stories across all assigned accounts
Requirements
Proven experience managing brand accounts on Instagram and TikTok
High attention to detail and ability to maintain brand tone and voice
Strong organisational skills for UGC asset management
Familiarity with TikTok trends and social-first engagement strategies
Ability to work AU hours and deliver consistent daily tasks without supervision
Preferred Tools & Skills
Use of scheduling/posting tools like Later, Planoly, Buffer, or Metricool
Experience using Canva or similar design tools for story creation
Dropbox or Google Drive for file management
Excellent written English
Nice to have - Create Instagram stories using provided templates
Required profile
Experience
Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.