Offer summary

Qualifications:

Proficiency in Microsoft Excel and Office Suite is essential., Strong analytical and numerical skills with confidence in data handling., Exceptionally organized and detail-oriented with excellent communication skills., Ability to work independently in a remote environment and adapt to a fast-paced setting..

Key responsabilities:

Execute and manage daily lock functions and change requests for loan delivery.

Perform daily and quarterly reconciliations and generate audit reports for stakeholders.

Collaborate with internal teams to resolve discrepancies and communicate updates.

Manage lock expiration timelines and support compliance across systems.

Job description

Position Summary:

Key Responsibilities:

The Lock Desk Analyst is responsible for executing and managing daily lock functions, change requests, and reconciliations to support accurate and timely loan delivery. This role demands a high level of organization, process discipline, and comfort with numbers. It is a remote position requiring alignment with Mountain or Pacific Time Zone hours.

Lock new loans and process lock extensions in a timely manner.
Process Change of Circumstance (COC) requests including rate and loan amount changes.
Send daily lock desk update emails to stakeholders.
Perform daily and quarterly reconciliations, including investor/brokered loan data pulls.
Generate and deliver audit reports to internal and external stakeholders.
Manage lock expiration timelines using Arive and Excel.
Use Excel to create pivot tables for reporting and data analysis.
Support compliance and accuracy by ensuring pricing, lock, and change details are aligned across systems.
Collaborate with internal teams (LOs, processors, secondary desk, etc.) to resolve discrepancies and communicate status updates.
Multitask across multiple systems and priorities while maintaining excellent customer service.

Required Skills & Qualifications:

Proficiency in Microsoft Excel and Microsoft Office Suite is essential.
Strong analytical and numerical skills; must be confident working with data.
Ability to use Excel tools like pivot tables and VLOOKUP for sorting, filtering, and reconciling loan data.
Exceptionally organized and process-oriented, with a strong attention to detail.
Excellent written and verbal communication skills.
Customer-first attitude with the ability to collaborate effectively across teams.
Self-starter with the ability to work independently in a remote environment.
Positive attitude and willingness to adapt to a fast-paced, evolving work environment.
Must be able to juggle multiple priorities while maintaining accuracy.

Bonus Skills (Preferred but not required):

Experience working in capital markets or a lock desk function.
Background in mortgage lending or secondary markets.
Exposure to brokered loan pipelines and investor reporting.
Prior experience with reconciliations, reporting, or audit preparation is highly preferred.
Familiarity with loan origination systems, especially Arive, is a plus.

Required profile