Offer summary

Qualifications:

Bachelor of Commerce (B.com) or Master of Business Administration (MBA) required., 5-8 years of experience in a similar role is essential., Proficiency in English and French, both written and spoken, is a must., Familiarity with accounting software and Microsoft Office Suite is preferred..

Key responsabilities:

Manage incoming calls and emails related to accounts receivable functions.

Provide customer support and process payments in English and French.

Research and resolve billing discrepancies and monitor task distribution.

Update client billing information and work on additional AR projects as needed.

Job description

The Accounts Receivable Specialist manages incoming daily calls and emails to support AR related functions. This includes but is not limited to pulling statements, answering invoice and billing related questions via email and phone. Also work with internal teams to resolve AR related issues. The associate will work on account reconciliation and Cash application as needed.

Responsibilities will include :

Provide customer support and process customer payments through phone and email in both English and French.
Work with internal teams to resolve billing and payment issues.
Researching and resolving customer billing discrepancies
Monitor the accounts receivable task pool and distribute tasks within set time targets
Complete vendor forms and provide payment details and accounts statements to clients
Review and reconcile unidentified customer payments
Update client billing account information
Work on additional AR related projects as needed

Job Qualifications :
• Bachelor of Commerce (B.com & BBM)
• Master of Business Administration (MBA)

Experience:
• 5-8 years’ experience in similar role

Must have skills :
• Must be able to write and speak in English and French proficiently
• Degree in accounting, finance, business administration or other related field is a plus
• Familiarity with industry-standard accounting software. Experience with NetSuite is a plus.
• Proficient with Microsoft Office Suite
• High attention to detail
• Analytical and problem-solving skills

Work Location : Bangalore (Looking for preferrably Bangalore based applicants)

Shift timing :
This will be a complete remote job and will need to come to office on a need basis if absolutely required
This is going to be a permanent night shift job (5:30PM to 2:30 AM)
Required to work independently with zero monitoring

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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