Ticket Operations Specialist

This is a remote position.

Role Name: Ticket Operations & Administrative Specialist

Schedule: 40 hours per week, Monday to Friday 7am to 2pm MST

Client Timezone: Mountain Time (MT)

Client Overview

Join a rapidly growing ticket brokerage company that specializes in premium event access and strategic ticket procurement. This innovative business combines cutting-edge technology with market expertise to deliver exceptional results in the entertainment and events industry. As the company expands its operations, they’re seeking talented individuals to join their dynamic team and contribute to their continued success.

Job Description

This exciting dual-role position combines real-time ticket operations with strategic administrative support, offering a unique opportunity to develop diverse skills in the fast-paced entertainment industry. You’ll be at the forefront of ticket procurement operations, making quick decisions during critical sales windows while also managing essential backend processes that keep the business running smoothly. This role offers stability with a growing company that values long-term relationships and provides comprehensive benefits including private health insurance and paid time off after a probationary period.

Responsibilities

• Execute strategic ticket procurement during designated sales windows using specialized software platforms
  
• Make real-time purchasing decisions within established parameters while adapting to dynamic market conditions
  
• Manage and maintain comprehensive email databases for various event opportunities
  
• Process and coordinate artist pre-sale registrations and event access
  
• Handle data entry and organization with meticulous attention to detail
  
• Coordinate multiple email services and communication systems
  
• Monitor and capitalize on pre-sale opportunities across various venues and events
  
• Maintain organized documentation and systematic data management processes
  
• Support business growth initiatives through efficient administrative management
  

Requirements

• Excellent English communication skills, particularly for real-time operations
  
• Strong critical thinking abilities and quick decision-making capabilities
  
• Demonstrated proficiency with various software platforms and systems
  
• Advanced organizational skills with keen attention to detail
  
• Ability to work independently and adapt to changing market conditions
  
• Reliable high-speed internet connection required
  
• Robust computer setup capable of handling multiple applications simultaneously
  
• Professional attitude with a growth mindset and desire for long-term engagement
  
• Experience with Excel and data management tools preferred
  
• Ability to maintain composure and effectiveness during time-sensitive operations
  

Independent Contractor Perks

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job