Pre-sales Consultant

Job Title:

Job Description

Key Responsibilities

• Market Research:
  • Analyze the customer base using historical data, surveys, testimonials, and reviews to identify trends and opportunities.
  • Stay updated on market trends, competitor strengths, and weaknesses to help position our CRM solutions effectively.
• Client Engagement:
  • Build and maintain strong relationships with clients by understanding their business drivers.
  • Conduct discovery calls and lead qualification to gather in-depth insights on prospects’ business goals and challenges.
• Solution Development:
  • Present tailored CRM solutions that address customer pain points and enhance their business processes.
  • Assist in crafting high-quality RFPs and proposals that clearly communicate the value of our solutions.
• Collaboration and Implementation:
  • Work closely with the solutioning, marketing, and post-sales teams to ensure a seamless implementation of CRM solutions.
  • Ensure client satisfaction through continuous support and follow-ups post-implementation.

Qualifications

• Proven experience as a CRM Pre-sales Consultant or a similar role, preferably in Salesforce or other industry-leading CRM systems.
• Solid understanding of CRM landscapes across various industries, including but not limited to Contact Center, Healthcare, and Manufacturing.
• Excellent communication and presentation skills, with a focus on building client relationships.
• Strong analytical skills and the ability to interpret complex market data.

Location:

Language Requirements:

Time Type:

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