VON Canada has been leading care at home for over 125 years. Today, we are a highly-trusted non-profit organization that works with our clients, employees, volunteers and partners to provide innovative clinical, personal and social support to people who want the comfort and peace of mind of living in their own homes and communities. Our 6,300 employees and 6,500 volunteers deliver a wide range of vital health and wellness services, helping people remain healthy and at home for as long as possible. As valued and responsive health system partners at the heart of home and community care, we are distinguished by our commitment to client care and by our strong community roots and local engagement.

Description

Position at VON Canada

Requisition Details:

Employment Status: Regular, Full-time (1.0 FTE)
Program Name: BOLT
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On-Call: No
Location(s): Remote - Ontario/Nova Scotia
Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position.

Job Summary:

The Digital Tools Implementation Lead oversees the integration and optimization of digital technology tools within the organization, with a primary focus on the Microsoft 365 suite of solutions. The Lead is responsible for implementing and enhancing the use of both existing and future digital tools to maximize efficiency and effectiveness.

Key Responsibilities:

Maximizing the use of the Microsoft suite of solutions
Evaluate and optimize the use of technology tools and software within the organization.
Identify areas for improvement and implement solutions to enhance productivity and efficiency.
Provide training and support to employees on the effective use of technology tools.
Collaborate with IT/IS and other departments to ensure seamless integration and utilization of technology resources.
Stay up-to-date with the latest technology trends and tools to recommend and implement best practices.
Monitor and report on the performance and usage of technology tools.
Develop and maintain documentation and best practices for technology tool usage.
Provides direction and leadership to a project team of professionals to ensure that projects are delivered both on-time and on-budget.
Identifies and resolves bottlenecks in execution and delivery and escalate issues for early resolution.
Creates a control plan identifying both business process metrics and quality requirements.
Establishes executive communications and reporting of the project, including development of status dashboards.
Develops project documentation, including a Project Charter, Plan, SOWs, Status Reports, Budget and Risk Register.
Identifies critical path decisions, makes recommendations and influences program leaders and business process owners to maximize project payback.
Provides project management services for the provision of Business Optimization services in support and delivery of project management.
Identify requirements, risks and mitigating strategies associated with projects.
Holds meetings with assigned project staff in order to set goals, plan objectives and ensure projects are delivered in a timely manner.
Ensures projects are delivered using PMI standards integrated with LEAN principles.
Schedules & conducts project meetings and teleconferences, including assignment of tasks to other cross functional team members.
Provides regular written and oral status project plan updates to project team members, stakeholders and VON management, ensuring project milestones are met.

Common Responsibilities

Promotes the goals and values of VON and their role as an integrated community care provider
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role
Works in collaboration with other staff in a team approach to service delivery

External and Internal Relationships

Strong working knowledge of the Microsoft 365 suite (OneDrive, SharePoint, Teams etc)
Experience with workflow automation tools particularly Service Now is an asset.
Establishes and maintains working relationships with senior management, and staff to ensure successful projects.
Works with both internal and external stakeholders to obtain and document requirements and proposed solutions.

Education, Designations and Experience:

Post-secondary degree in a related technical discipline or equivalent.
Professional Project Management designation/certification required.
Minimum five (5) years of recent experience in a project management role
Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, budgeting, risk management and communication

Skill Requirements:

IT experience and familiarity with Microsoft 365 suite are essential.
Solid analytical problem-solving and decision-making skills with a strong attention to detail
Excellent interpersonal and communication skills (written, verbal, and presentation) and ability to interface and influence at all levels in the organization
Ability to work well with cross-organizational teams, vendors and other stakeholders.
Strong organizational skills, including the ability to balance multiple priorities & manage time effectively
Adept at negotiation and facilitation.
Competent in relationship building and conflict resolution.
Ability to work independently and competently in a fast-paced environment.
Ability to multi-task and balance competing priorities essential.
An understanding of LEAN Principles is considered an asset

Others:

A current and original copy of a satisfactory Criminal Records Check.
A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
Ability to speak French is an asset.
The use of Personal Protective Equipment (PPE) may be required

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at https://www.von.ca/en/accessibility for further details.

VON Canada is committed to embracing and celebrating equity, diversity, and inclusion (EDI) as fundamental to living out our values of Respect, Compassion, and Excellence in all that we do.

Project Manager, IS/IT/BOLT - Full-time

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