Offer summary

Qualifications:

5+ years of experience as a Sales Engineer or in a relevant security position in SaaS or enterprise software., Technical knowledge of SaaS application technologies and familiarity with Smartsheet products., Ability to explain technical concepts to non-technical audiences and develop complex technical solutions., Bachelor's degree preferred, with certifications in IT User/System Management or Smartsheet being a plus..

Key responsabilities:

Collaborate with the sales team to develop solution proposals that meet customer needs.

Build proof of concepts and solution diagrams to demonstrate product capabilities.

Act as a technical subject matter expert for the Presales organization and develop relationships with partners.

Advocate for customer technical feature requests and promote product vision alignment.

Job description

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for a Technical Solutions Engineer, EMEA who will provide technical guidance throughout the sales process. We are a fast-growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage work. We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential.

This high profile role is part of the Solutions Engineering team.

Responsibilities:

Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value
Build proof of concepts to demonstrate the capabilities of our products and services to customers
Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions
Be a technical SME for the Presales organization
Provide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needs
Be a recognized Smartsheet technical expert and develop relationships with partners on the Product and Engineering teams
Actively seek out opportunities to develop new integrations and solutions to address gaps and deliver value to customers
Work with Product Management and Operations as the customer advocate on technical feature requests. As part of the role you will help promote the product vision to make sure it is always aligned with our customer’s signal

Requirements:

5+ of experience as a Sales Engineer or relevant security position in SaaS and/or enterprise software
Technical knowledge of the underlying technologies used in SaaS applications
Familiarity with Smartsheet products such as Core App, Bridge, Resource Management, Premium Apps, Control Center, Connectors
Ability to explain technical concepts to non-technical audiences
Ability to develop complex technical solutions to demonstrate value to customers
Understanding of Service/User Management from an IT perspective
Experience working with APIs and standard authorization protocols (OAuth2, SAML/SSO, OpenID, etc.)
Experience with iPaaS/workflow automation platforms
Excellent problem-solving skills and a curious mindset to identify and resolve complex technical challenges
Proficiency with programming languages such as JavaScript or Python
Experience with GitHub and/or GitLab is a plus
Experience/understanding of AWS, Azure, or GCP is a plus
Familiarity with the MEDDIC Pre-Sales/Sales methodology is a plus
Smartsheet certified is a plus
IT User/System Management certification (ITIL Certification) or equivalent is a plus
Willing to travel periodically based on customer and business needs
Bachelors (BA/BS) degree preferred

Perks & Benefits:

Employer-paid Private Medical and Dental, additional cost for family members
Monthly contributions toward your pension
Monthly stipend to support your work and productivity
25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
Teleworking options from any registered location in the UK (role specific)

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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