Offer summary

Qualifications:

Certified in UKG Pro Document Manager and HRSD modules., Deep hands-on experience in configuring and implementing HRSD/Document Management solutions within UKG., Strong communication and organizational skills., Proven ability to provide customer references and case studies of past successes..

Key responsibilities:

Serve as the go-to expert for UKG Pro Document Manager and HRSD modules.

Lead a discovery process to evaluate system gaps and enhance document workflows.

Communicate clearly about the capabilities and limitations of UKG solutions.

Support internal audit compliance by restructuring workflows for proper approvals.

Job description

Job Title:

UKG Pro Document Manager / HRSD SME Consultant (Certified)

Project Overview:

seeking a certified UKG Pro Document Manager / HRSD Subject Matter Expert (SME) to lead a critical project aimed at fixing, optimizing, and fully enabling their internal document management workflows within UKG. The client has faced ongoing challenges building a usable Document Library and needs a hands-on expert to evaluate, restructure, and implement the proper solutions with little guidance.

Key Responsibilities:

Serve as the go-to expert for UKG Pro Document Manager and HRSD modules—must be certified.
Lead a full discovery process to evaluate current system gaps and poor configurations.
Fix and enhance the document workflows and approvals routing within UKG (e.g., tuition forms, work-from-home requests).
Provide actionable solutions based on real-world experience and previous client successes.
Work closely with the HRIS team to assess and replace broken or inefficient processes.
Communicate clearly what can and cannot be done within UKG—be the trusted voice of expertise and feasibility.
Support internal audit compliance by restructuring workflows that currently route back to individuals who cannot sign off on their own requests.
Provide customer references and case studies of past success with UKG Document Manager implementation.

Must-Haves:

UKG Pro Document Manager Certification – Required.
Deep hands-on experience configuring and implementing HRSD / Document Management solutions within UKG.
Ability to explain past Document Manager projects in detail— must be painted clearly in candidate write-ups.
Must have customer references to verify prior work.
Ability to own the entire process from discovery to deployment with minimal oversight.
Strong communication and organizational skills.
Experience working with or around difficult partnerships

Additional Notes:

The project history includes failed attempts to roll out a document library over the past 3 years.
A previous effort to launch a work-from-home request workflow was unsuccessful and needs to be reversed or redone.
The client prefers candidates who can quickly diagnose, propose solutions, and own delivery—not learn on the job.
The internal UKG support system lacks proactive support, so self-sufficiency and leadership are key.