12+ years of experience in IT services, specifically in Salesforce architecture., Expertise in Comms Cloud and Service Cloud, with hands-on knowledge of Omni Studio, CPQ, or XOM., Strong understanding of end-to-end solution design and functional design documentation., Ability to collaborate with various stakeholders, including Salesforce advisory and transformation leads..
Key responsabilities:
Lead the design and acceptance of end-to-end solutions and functional design documents.
Collaborate on interface design and specifications with team members.
Design solutions for various end-to-end customer journeys.
Review designs with internal component solution designers across different streams.
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