Offer summary

Qualifications:

Fluency in Czech and Slovak, with a solid grasp of English., Strong communication skills and a creative approach to problem-solving., Ability to work in a team and maintain a positive attitude., Availability for rotational shifts, including weekends..

Key responsabilities:

Provide top-tier support and advice through calls, chats, social media, and emails.

Tackle customer inquiries with smart solutions to enhance their experience.

Create a welcoming atmosphere with clear and supportive communication.

Contribute innovative ideas to improve processes and customer satisfaction.

Job description

Job Title:

Customer Service Advisor with Czech, Slovak and English

Job Description

We’re on the lookout for a Customer Service Advisor who thrives in a dynamic team!

What You Will Do:

Be the friendly face of our team! Engage through calls, chats, social media, and emails, providing them with top-tier support and advice.
Dive into action! Get ready to tackle inquiries head-on, providing smart solutions that make our customers' day better
Build Real Connections! Create a warm and welcoming vibe with clear and supportive communication, making customers feel right at home.
Bring your insights to the table! Bring your creative flair to the table! Pitch innovative ideas to help us refine our processes and enhance the customer experience.

What We’re Excited About:

You’re fluent in Czech and Slovak, and have a solid grasp of English.
You’ve got strong communication skills and love tackling challenges with creative solutions.
You’re a team player with a positive vibe, ready to take on rotational shifts and contribute to a fantastic work environment.
Availability to work shifts - Monday to Friday (07:00-20:00) and Saturday-Sunday (09:00-17:00).

What You Can Expect from Us:

Compensation: Competitive salary with performance-based bonus
Fully Remote: work anywhere from Czech Republic
Benefits: Complete technical equipment, meal vouchers, great Refer-A-Friend program and bonuses, 25 days of paid leave, Multisport card, everyday communication in English, collaborative and nurturing team environment, and much more.
Professional Growth: Comprehensive initial training, continuous training programs and Professional Development and Career Navigation programs to kick off your international career with us.
Interactive & Social: Participate in team-building activities, company parties, and sports events to foster team spirit.

This is your chance to shine!

Don’t let this exciting opportunity slip away—take the leap and apply now!

Join us in crafting unforgettable experiences for our customers and leave your mark with every interaction!

Experience the Power of a Game-Changing Career:

Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Location:

CZE - Work-at-Home

Language Requirements:

Czech (Required), English, Slovak (Required)

Time Type:

Full time

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