Team Lead

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor’s degree in Business Management or a related field., 3+ years of experience in a leadership or supervisory role., Strong understanding of performance metrics and team management., Excellent communication and interpersonal skills..

Key responsabilities:

  • Manage day-to-day operations of the team, ensuring tasks are completed efficiently.
  • Establish clear goals and objectives for the team, aligning them with the company's vision.
  • Provide guidance and mentorship to team members, fostering professional growth.
  • Prepare and present regular reports on team performance and progress toward goals.

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CallTek XLarge https://www.calltekinc.com/
5001 - 10000 Employees
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Job description

As a Team Lead at Staff4Me, you will play a crucial role in guiding and supporting your team to achieve desired outcomes. You will be responsible for overseeing daily operations, setting team objectives, and driving performance excellence. Your leadership will directly influence the productivity and morale of your team, making this role pivotal to our success.

Key Responsibilities
  • Team Oversight: Manage day-to-day operations of the team, ensuring tasks are completed efficiently and effectively.
  • Goal Setting: Establish clear goals and objectives for the team, aligning them with the company's strategic vision.
  • Coaching and Development: Provide guidance and mentorship to team members, fostering professional growth and skill enhancement.
  • Performance Monitoring: Track team performance metrics, offering feedback and recognizing achievements, as well as addressing any issues that arise.
  • Collaboration: Facilitate collaboration within the team and with other departments, ensuring smooth operations and communication.
  • Problem Solving: Identify challenges and develop effective strategies to overcome them, ensuring team cohesion and productivity.
  • Reporting: Prepare and present regular reports on team performance, progress toward goals, and any areas requiring attention.
  • Process Improvement: Actively seek ways to improve processes and team efficiency, implementing best practices and innovative solutions.

Requirements

Requirements:

  • Bachelor’s degree in Business Management, or a related field.
  • 3+ years of experience in a leadership or supervisory role.
  • Strong understanding of performance metrics and team management.
  • Excellent communication and interpersonal skills.
  • Exceptional problem-solving and decision-making capabilities.
  • Ability to motivate and inspire a team environment.
  • Experience in a similar industry is a plus.
  • Proficient in using management software and tools.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Team Management
  • Coaching
  • Decision Making
  • Problem Reporting
  • Collaboration
  • Leadership
  • Goal Setting
  • Social Skills
  • Self-Motivation
  • Teamwork
  • Communication

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