Offer summary

Qualifications:

Fluent in English, both written and spoken., Experience in customer service, sales, or outsourcing environments is preferred., Solid knowledge of MS Office programs and familiarity with CRM systems like SalesForce is advantageous., Ability to manage multiple tasks effectively and drive value-based selling..

Key responsabilities:

Ensure client satisfaction with products and services and resolve escalated issues.

Achieve revenue-based quotas and manage sales territory effectively.

Build relationships with stakeholders and identify opportunities for additional sales.

Use data to influence the buying and renewal process.

Job description

Job Title:

Associate Account Manager with English language

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Join us !

What the role looks like:

Ensures that client’s customers are consistently satisfied with the client’s products and services, and resolves escalated issues;
Achieve revenue-based quotas and managing sales territory;
Successful management of client accounts to meet operational needs, growth objectives and proposes potential solutions;
Manage external competitive pressures and effectively handle objections by skillful negotiation;
Work with multiple stakeholders, building effective relationships with decision-makers at all levels;
Identify opportunities for additional product or service sales;
Use data to help influence buying/renewal process.
The working hours for this role are M/F from 09:00AM - 18:00PM (remote)

Your profile:

Fluent level of English – both written and spoken;
Experience working in a customer service, sales or outsourcing environment is preferred.
Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment.
Solid knowledge of MS Office programs.
Experience working with CRM (SalesForce)or similar will be an advantage.
Keen on new technologies.
Ability to manage multiple tasks effectively.

What we offer:

Mentoring, training, and career development programs
Happiness programs and internal social events
Additional medical plan: health and dental care (fully covered by the employer)
Voluntary Sport Card (Multisport)
Monthly food allowance
Birthday Time Off
Volunteer Time Off

Please send us your CV in English.

Only short-listed applicants will be contacted.

All applications will be treated as strictly confidential.

Help us G.R.O.W. Join us!

#LI-DNI

Location:

BGR Sofia - Advance Business Center

Language Requirements:

English (Required)

Time Type:

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