Finance Assistant (Operations) at JayWay Travel Inc.

Who are we?

As JayWay approaches its grand 20th anniversary, we are stronger than ever—expanding, evolving, and thriving with a diverse team spanning over 20+ countries. Our global reach and cultural diversity fuel our innovation, creativity, and shared passion for travel.

At JayWay, we believe that diversity isn’t just embraced—it’s our driving force. We celebrate different backgrounds, lifestyles, and perspectives, knowing that they are the foundation of groundbreaking ideas and strong collaboration. Many of our team members have been with us for over a decade, a testament to the deep bonds, trust, and commitment that define our culture.

We are a company built on openness and support. From your very first day, you’ll experience our open-door ethos, where communication flows freely, ideas are valued, and guidance is always available. Whether you’re collaborating with experienced teammates or leading a new project, your growth and success are our shared mission.

And of course, at the heart of it all is our passion for travel. We don’t just create exceptional travel experiences—we live them. From working on exciting projects to our EPIC annual gatherings in breathtaking European destinations, we come together to celebrate success, share experiences, and strengthen our connections.

As we soon to mark 20 years of JayWay, we are more than just a travel company. We are a community of explorers, innovators, and collaborators, united by a love for culture, great food, and unforgettable journeys. Join us and be part of something truly extraordinary.

Who are we looking for?

As a Finance Assistant (Operations AR/AP), you will be the crucial link between our operations and finance teams. Your role will ensure that any changes in costs, prices, or payment records are accurately reflected in our financial and accounting records. This position requires a deep understanding of how financial data impacts both operations team and client interactions.

Why Join Us?

• Continuous Learning & Career Growth – Access ongoing training and development programs, mentorship opportunities, and company-sponsored courses or certifications.
• Annual Team Gatherings & Social Engagement – Connect with colleagues at exciting company-wide get-togethers, team-building activities, and international meetups.
• Travel & Research Projects – Explore new destinations and cultures while contributing to meaningful travel-related initiatives.
• Comprehensive Health & Wellness Support – Enjoy access to health and wellness programs to stay at your best.
• Company-Paid Home Office Setup & Productivity Support – Receive high-quality hardware and ergonomic equipment.
• Recognition & Performance Rewards – Benefit from referral bonuses, performance-based rewards, and spot bonuses for outstanding contributions.

What will be your responsibilities?

• Ensure financial accuracy by monitoring changes in costs, prices, and payment records.
• Identify and resolve discrepancies between Operation Team Members' actions in our system and providers’ invoices/statements.
• Process invoices and payments promptly, ensuring all providers are paid on time.
• Track and reconcile provider payments, ensuring compliance with company policies.
• Understand and monitor payment processing, refund procedures, and accounting impacts in Xero.
• Collaborate effectively with both finance and operations teams.
• Clearly explain financial impacts to non-finance colleagues.
• Manage multiple invoices and payments while meeting strict deadlines.
• Maintain accuracy and efficiency, especially during peak seasons when urgent payments are required.

What do we need?

• Minimum of 2 years of experience in finance, accounting, or a related operational finance role.
• Experience with payment processing, invoice reconciliation, and provider payments.
• Familiarity with accounting software such as Xero.
• Proven ability to identify and resolve financial discrepancies.
• Background in working with commissions and financial margin analysis.
• Ability to work in a fast-paced environment and meet tight deadlines.

Ready to bridge finance and operations seamlessly? Apply now and be part of our growing team!

Please send your CV written in ENGLISH as per instructions.

We are very excited to hear from you!

Our Hiring Process:

We will review your application against our job requirements. We do not employ AI during this phase as we believe every human is unique, with a unique set of skills, and we celebrate that here at JayWay. Even if you have 80% of what the role requires, we shall consider you, as a lot can be learned on the job. We do not think machines can evaluate your application quite like our recruiting professionals can.

We promise to give your candidacy a fair and detailed assessment.

We may then invite you to submit a quick questionnaire where we cover some of the key requirements for the role and your work setup.

If the questionnaire is completed promptly and you match the essential criteria, we will invite you to interview with our hiring manager and/or the interview team. We never hire anyone into our organization without having met you face-to-face via Google Meets.

Passed this, you are on to your last interview with the wider team, which is usually the team leader or whom you will report to, as well as one of the senior team members, to go over more in-depth questions about the role and some live exercises may be performed. But if that's the case, we shall give a heads-up.

From there on, it's decision time! If you are still excited to join JayWay Travel and we like you as much, we will have a conversation about your offer.

It’s important for us to keep you informed during the interview process. No matter what, we’ll always maintain communication with you. We appreciate your time in applying, interviewing, and taking assessments.

JayWay Travel Inc. is committed to ensuring equal opportunities, with recruitment and selection decisions based solely on qualifications and merit, without regard to protected characteristics.