Key Account Manager - Diabetes

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Join our dynamic team, where innovation, collaboration, and growth come together to create a vibrant and supportive work environment! In this role, you'll be at the heart of an exciting department, driving impactful projects and playing a key role in shaping our success. We’re looking for someone who thrives in a fast-paced, creative environment and is ready to make a real difference. With a team that values fresh ideas and fosters professional development, this isn’t just a job – it’s an opportunity to be part of something bigger. If you're ready to challenge yourself and have some fun while doing it, we want to hear from you!

Where you come in:

Market Share Growth:

• You will support efforts to drive Dexcom’s market share, ensuring that Netherlands meets its national revenue targets in line with company expectations.
• You will collaborate with cross-functional teams to support sales and business objectives.

Collaboration with Territory Managers:

• You will work closely with local territory managers to open up opportunities in the Netherlands, driving increased use of Dexcom products at the regional level.

Training and In-Servicing:

• You will facilitate innovative training and in-servicing of Dexcom products and ancillary equipment to healthcare professionals and stakeholders.

Hospital Contract Management:

• You will manage hospital contracts and ensure smooth operation of supply chain channels, including tender processes, DPOs, and CMMs.

Strategic Partnerships:

• You will maximise the impact of strategic partnerships with industry stakeholders through specific projects and collaborations.

Customer Relationship Management:

• You will manage relationships with key opinion leaders (KOLs) in six key academic accounts, Dutch hospitals, HCI, patient organizations, and other relevant stakeholders.

Key Account Responsibility:

• You will oversee and maintain relationships with six key academic accounts in the Netherlands, ensuring satisfaction and growth.

Administrative Duties:

• You will maintain thorough administration of contracts, reports, and quotations through daily use of the CRM system. You will leverage the CRM system to identify and log business development opportunities.

Project and Business Coordination:

• You will connect the right people within and outside of Dexcom for various projects and daily business activities, ensuring smooth execution and progress.

Strategic Market Development:

• You will engage in strategic thinking to analyse the market, identifying opportunities and potential threats, and develop actionable strategies to address them.

Account Planning and Investment Strategy:

• You will be responsible for account planning and strategic investment initiatives, including education and congress participation, ensuring a positive return on investment (ROI).

What makes you successful:

You have more than 5 years of diabetes or equivalent account management experience with a proven track record of achieving targets and delivering success. You bring evidence of a detailed understanding of procurement pathways. You have sound experience in analyzing data, including the ability to collate, organize, and interpret data to provide clear and comprehensible information to the business. You bring strong commercial selling skills, including sales competency or experience with selling skills training. You have proficiency in using a variety of computer software packages and a detailed understanding of CRM systems.

Preferred Experience and Qualifications:

You bring experience in the Dutch Diabetes market (preferred). You have knowledge of diabetes (preferred). You bring an in-depth understanding of Dutch reimbursement and procurement processes (preferred). You have a Life Sciences/Business Degree (preferred).

What you’ll get: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 50 to 75%

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To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.