AI Engineering - Tech Lead

Job Title:

AI Engineering - Tech Lead

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Position Overview

We are seeking a skilled AI Engineering Tech Lead with expertise in Generative AI drive technical implementation and delivery of AI solutions for our clients. This role will provide technical leadership for project teams, establish architectural standards, and ensure high-quality delivery of Generative AI solutions while working closely with the AI Engineering Center of Excellence.

Primary Responsibilities

• Lead technical design and implementation of Generative AI solutions, ensuring alignment with client requirements and architectural best practices
• Collaborate with the AI CoE Lead to translate client business challenges into viable technical solutions
• Provide hands-on technical guidance to development teams, including code reviews, architectural decisions, and problem-solving
• Establish technical standards, patterns, and best practices for GenAI implementations across projects
• Develop proof-of-concepts and technical prototypes to validate solution approaches
• Oversee the technical aspects of project delivery, ensuring quality, performance, and security standards are met
• Work with client technical teams to integrate GenAI solutions into their existing environments
• Contribute to technical presales activities by participating in solution demonstrations and technical discussions
• Identify and mitigate technical risks throughout the project lifecycle
• Continuously research emerging GenAI technologies and evaluate their potential for client solutions

Required Qualifications

• 7+ years of software development experience with at least 3-4 years focused on AI/ML technologies
• Proven experience as a Technical Lead or Senior Developer on AI implementation projects
• Strong technical expertise in GenAI technologies (LLMs, transformer architectures, RAG implementations, vector databases)
• Hands-on experience with major AI/ML frameworks and platforms (e.g., OpenAI APIs, Hugging Face, Azure OpenAI, AWS Bedrock)
• Proficiency in at least one programming language commonly used for AI development (Python)
• Experience with AI solution architecture, including integration patterns and deployment strategies
• Understanding of MLOps practices for GenAI applications (versioning, deployment, monitoring)
• Excellent problem-solving skills and ability to debug complex technical issues
• Strong communication skills to explain technical concepts across diverse stakeholder groups
• Bachelor's degree in Computer Science, Engineering, or related technical field

Preferred Skills

• Experience with enterprise-scale GenAI implementations across multiple industries
• Experience with fine-tuning LLMs and building custom GenAI solutions
• Knowledge of prompt engineering techniques and optimization strategies
• Familiarity with enterprise integration patterns and API development
• Experience with containerization and orchestration technologies (Docker, Kubernetes)
• Understanding of data privacy and security considerations for AI implementations
• Knowledge of vector databases and efficient retrieval mechanisms for RAG applications
• Experience with CI/CD pipelines for AI solutions

Success Factors

• Balance technical excellence with practical implementation to deliver business value
• Ability to lead by example and mentor junior team members effectively
• Strong collaboration skills to work with cross-functional teams
• Adaptability to rapidly evolving GenAI technologies and methodologies
• Commitment to continuous learning and knowledge sharing across the organization

Location:

IND Work-at-Home

Language Requirements:

Time Type:

Full time

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