Offer summary

Qualifications:

Expert in account management in a corporate environment, preferably in the business travel industry., Extensive experience in management and leadership roles., Effective communication skills, both oral and written, along with presentation abilities., Possess a College, Associate, or University degree or equivalent experience..

Key responsabilities:

Manage a team of program managers for a portfolio of accounts.

Oversee client relationships and ensure strategic connections are established.

Evaluate client financial statements and ensure accountability for profitability.

Develop pricing strategies and support client and department budget development.

Job description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Director, Account Management (Remote)

Full time, France, Finland, Netherlands, Switzerland

The Senior Director, Account Management will manage a team of program managers for a portfolio of accounts. This position is responsible for achieving the company's goals related to client retention, quality service delivery, client/BCD Travel profitability, preferred vendor maximization, and technology implementation.

As a Senior Director, Account Management, you will

Be responsible for oversight and direction of the team including performance/activity updates with stakeholders
Ensure multi-level strategic client relationships are being established
Evaluate and study client financial statements and hold AMs accountable for client profitability
Determine pricing strategy and develop client propositions
Support the development of client and department budgets
Review and make recommendations to improve the quality of client business plans
Perform or direct personnel in recruiting, hiring, training, and separation
Recommend the involvement of BCD Travel specialized departments to achieve client goal

About You

Expert in account management in a corporate environment (Business travel industry experience is preferred)
Extensive experience in management and leadership within the business travel industry
Effective communication skills, oral, written and presentation
Computer literate in business software applications
Able and willing to travel domestically
You have a College, Associate, or University degree or equivalent experience

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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