Offer summary

Qualifications:

Native Italian speaker or C2 proficiency with English at B2 level., Strong communication skills and a passion for customer support., Ability to troubleshoot and assist with account management and technical issues., Valid EU passport required..

Key responsabilities:

Assist customers with account management, billing, and navigation inquiries via phone and chat.

Provide troubleshooting support for system configurations and network settings.

Respond accurately and in real-time to customer requests regarding orders and refunds.

Ensure a seamless and enjoyable experience for customers using our services.

Job description

Are you an Italian native looking for an adventure in a stunning Mediterranean country?

If you have a passion for helping others and providing top-notch customer support, we have the perfect job for you!

Join our team in Greece as a Customer Service Representative, where you will be assisting customers by phone and/or chat with various account management, billing, content, and navigation inquiries.

Your role will be vital in ensuring our customers have a seamless and enjoyable experience with our services.

Benefits/Conditions:

Office location: Greece
Italian Native or C2 + English B2
Salary: 1045 gross per month x 14 months
Bonus up to 200
Schedule: 40h per week - 8h per day
Holiday: 22 paid days a year
Contract length: 6-12 months, can be extended
Relocation package to Greece - includes paid flight, accommodation, and assistance.
Health insurance
Valid EU Passport.

We also have remote projects all over Greece, including the islands.

Job Description:

Assist customers with account management, billing issues, content, and basic site and app navigation.
Provide customers with account and application support, troubleshooting system configurations, and network settings.
Offer accurate and real-time responses to customer requests, including queries about orders and refunds.

If you are ready to immerse yourself in the beauty of Greece while building your career in customer service, this opportunity is perfect for you!

For recruitment purposes, please send us your updated CV in English.

Don't miss out on this chance to work in a country filled with history, culture, and natural wonders. We are excited to welcome you to our team!

To apply, please submit your resume, and any other relevant materials to acsoares@talentoom.co.

We look forward to reviewing your application and discussing this opportunity further.

Required profile