Offer summary

Qualifications:

At least 5 years of professional experience in customer-facing roles, preferably in technology or security., Proficient in English and Romanian with excellent oral presentation skills., Strong analytical skills and knowledge of IP network systems and protocols., Engineering degree in electronics, computer science, or related field is preferred..

Key responsabilities:

Develop and maintain in-depth knowledge of Genetec's products and solutions.

Provide technical support to sales teams and present product demonstrations to customers.

Collaborate with various teams to ensure seamless transitions between pre-sales and post-sales processes.

Participate in trade shows and write white papers to establish expertise in Genetec solutions.

Job description

🌍Genetec - Protect the everyday

We are a global Canadian company with a broad solutions portfolio encompassing security, intelligence, and operations. We serve customers within various industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths.

Our network, of over 2000 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5.

💡The Team

The Sales Engineer ECE collaborates closely with various teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.

🔎What your day will look like

Develop and maintain an in-depth knowledge of Genetec's products.
Define the solutions best suited to the requirements of our customers and partners
Develop and maintain excellent relationships with all stakeholders, customers and partners
Present high-level demonstrations of our entire product range
Provide technical support to sales teams in response to customer specifications
Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.
Participate in specialized security trade shows, exhibitions and seminars.
Write white papers and become a true expert on Genetec solutions
Provide technical feedback from the field to upstream Product Management teams.
Implement complex software solutions
Travel 40% of the time

Requirements

🌟About you

*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*

At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field.
Professional level in English and Romanian.
Initial experience in a pre-sales role in an innovative IT or security company
Excellent oral presentation skills
Excellent analytical and incident resolution skills
Knowledge of the security market
Comfortable working in a multicultural and international environment
Customer orientation, commercial and interpersonal skills
Work organization within project deadlines
Positive attitude
Sense of innovation
Follow-through on objectives
Conviction and Influence

Knowledge

IP network systems and protocols
Windows Operating Systems
With a deep knowledge of the ECE Security Market
PC configuration

💎Even better if you have these assets

Engineering degree in electronics, computer science, electrical engineering or equivalent
Experience in the security field in the local region
Experience as a security system installer or commissioner and as a system integrator.
Genetec product range
MCSE and/or CCNA certification
Problem analysis and incident resolution
Security market

Required profile