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French Client Service Consultant - Athens

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluent in French (native/near-native level), At least B2 level in English, Strong phone contact handling skills and active listening, Ability to multitask and manage time effectively..

Key responsabilities:

  • Answer customer queries via phone, email, or chat.
  • Build customer trust through empathetic and personalized conversations.
  • Strive for first call resolution and take ownership of customer needs.
  • Listen actively to customer concerns and provide appropriate support and solutions.

Speakit logo
Speakit Startup https://speakitjobs.com
11 - 50 Employees
See all jobs

Job description

Do you speak French fluently? Are you looking for your next exciting experience?

On behalf of our multinational client, we are searching for enthusiastic and communicative people to work as French Customer Consultants!

Explore new places, meet new people and expand your soft skills all together at the sunny, welcoming Greece, while working remotely all over the country!

Ready for an adventure? Apply now!

Responsibilities:

  • Answer customer queries via phone, email or chat, building customer trust through empathetic personalized conversations
  • Strive for first call resolution and taking true ownership of customer needs and issues, engaging with clients in a friendly and professional manner
  • Actively listening to their concerns, offering support and solutions to customers in accordance with the company’s customer service policies.

Requirements

  • Native/near-native level of French
  • At least B2 level in English
  • Ability to multitask, prioritize and manage time effectively
  • Strong phone contact handling skills & active listening
  • Problem-solver, Active listener

Benefits

  • Competitive salary (gross salary 1045€ - 1100€)
  • 14 salaries per year
  • Monthly bonuses
  • Relocation covered
  • Medical insurance
  • First-class ongoing training and development
  • Career development opportunities
  • Work from Home policy
  • You will join a multinational market leading call center company

RELOCATION PACKAGE

  • Flight ticket to city
  • 2 weeks of free accommodation
  • Paid real estate agency in order to find you an apartment
  • Taxi fare from the airport to your hotel


Only CVS in English will be reviewed

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
FrenchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Active Listening
  • Customer Service
  • Time Management
  • Problem Solving
  • Multitasking
  • Prioritization
  • Communication
Are you interested?

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