Solutions Architect

Overview

All billable resources at Isos Technology are Consultants first, with a clear responsibility to deliver value for our clients. As a Solutions Architect, you will be responsible for providing overarching solutions that can be implemented by you and/or other team members in order to meet or exceed client objectives. Your role will involve collaborating with cross-functional teams, understanding client requirements, and delivering tailored solutions that solves client problems and meets their objectives.

Consultant Responsibilities

As a Solutions Architect you will function as the expert on your team that delivers the overall solution for the engagement. You will have the following responsibilities:

• Understand the client problem and objectives and use your expertise to build out a solution to meet or exceed those objectives

• Be able to make recommendations to the client and/or team members that will solve a technical challenge or limitation

• Use Isos best practices to consultant and implement the Atlassian products in order to achieve client objectives

• Handle multiple engagements at a time as well as properly manage client priorities and your time 

• Be accountable for client retention, client growth, and project profitability

• Support the planning and scheduling of your time on a weekly basis to deliver on the scope assigned

• Support day-to-day client communications, including supporting the Engagement Lead on the creation and maintaining of a engagement plan, status report, and other engagement-related documentation

• Acquire and maintain at least two Atlassian Certifications

• Acquire Atlassian accreditations as assigned by Isos Technology