Offer summary

Qualifications:

Advanced troubleshooting skills are essential., Knowledge of the company's products and platforms is required., Experience in designing and implementing customer solutions is necessary., Strong ability to prioritize issues and work collaboratively with teams is important..

Key responsabilities:

Design and implement customer solutions and business applications infrastructure.

Document and support the maintenance of these solutions.

Collaborate with teams and customers to ensure successful project completion.

Execute plans to scale and improve the client experience.

Job description

A RIS Product Specialist is responsible for the advanced design, implementation, documentation, support, and maintenance of customer solutions and business applications infrastructure. This individual works with other teams and customers to successfully complete these duties. This role is also responsible for understanding the strategic direction of the company and executing well defined plans focused on scaling and improving the client experience. This position requires advanced troubleshooting skills, knowledge of the company’s products and platforms, and the ability to effectively prioritize issues by leveraging relationships with both customers and internal groups.

Required profile