Offer summary

Qualifications:

3+ years of experience in product management or business operations., Strong understanding of business processes and digital product development., Excellent communication and stakeholder management skills., Experience with Agile methodologies and product lifecycle management..

Key responsabilities:

Define and execute product initiatives to improve operational efficiency and customer satisfaction.

Develop and manage product roadmaps aligned with business objectives.

Serve as a liaison between Business Operations, Engineering, and Insurance Product Management.

Analyze product performance data to identify trends and areas for improvement.

Job description

About Beam:

Beam was founded in 2012 by three engineers who saw the opportunity to modernize the dental benefits industry using technology. Today, Beam Benefits is a digitally-led employee benefits company that offers dental, vision, life, disability, and supplemental health coverage. The company simplifies and modernizes the $100+ billion ancillary benefits industry through its leading dental insurance product, breadth of ancillary benefits, AI-powered underwriting, diversified distribution channels, and next generation benefits administration technologically-driven customer experience.

What We're Looking For:

Beam Benefits is focused on driving profitable growth and optimizing our insurance operations for long-term success. We are seeking two (2) Product Owners to support strategic initiatives by bridging Business Operations, Engineering, and Insurance Product Management. Your role will be to define and deliver solutions that improve operational efficiency, enhance user experiences, and contribute to business growth. This is an excellent opportunity for a product professional who can balance strategic thinking with hands-on execution to drive meaningful outcomes.

Joining Beam Benefits Means:

Working in a complex and dynamic business, simultaneously serving customers across employee benefits insurance product lines and growth and service channels

Collaborating with a diversely skilled team to continuously improve

Being empowered as an owner and expert

Being motivated by improving how people access employee benefits

What You Will Do:

Define and execute product initiatives that contribute to operational efficiency, customer satisfaction, and business growth

Identify opportunities for process improvements and workflow automation to enhance digital and operational capabilities

Develop and manage product roadmaps that align with business objectives and operational needs

Work with Business Operations to translate strategic priorities into actionable product initiatives and measurable KPIs

Serve as a key liaison between Business Operations, Engineering, Insurance Product Management, and Data Analytics, ensuring clear communication and alignment on goals

Partner with Finance, Sales, and Customer Success teams to understand business needs and drive initiatives that support customer acquisition and retention

Work closely with Insurance teams to ensure product strategies align with underwriting rules, actuarial models, and regulatory requirements

Support planning cycles, helping teams prioritize features and improvements that align with company goals

Analyze product performance data and user feedback to identify trends, opportunities, and areas for improvement

Support initiatives to optimize operational processes and leverage digital tools to enhance efficiency and customer experience

Collaborate with Engineering to ensure solutions are scalable, reliable, and aligned with business needs

Contribute to continuous improvement efforts, refining workflows, digital experiences, and automation strategies

Track and analyze key product and business metrics, such as customer engagement, operational efficiency, and conversion rates

Provide insights and recommendations to stakeholders based on data-driven analysis

Assist in planning and managing product releases, ensuring timely and budget-compliant delivery

What Skills Will Help You Be Successful:

3+ years of experience in product management, business operations, or a related field

Strong understanding of business processes, customer needs, and digital product development

Experience in defining and executing product initiatives that improve efficiency and enhance customer experience

Ability to analyze data and leverage insights to drive product decisions

Excellent communication and stakeholder management skills

Experience with Agile methodologies and product lifecycle management

Nice-to-Have Skills:

Experience in insurance, insuretech, or fintech

Familiarity with CRM systems, customer portals, and digital self-service tools

Understanding of UI/UX principles and customer journey mapping

Exposure to digital process automation and analytics tools

Compensation and Benefits:

Beam offers a competitive base salary paired with an attractive variable compensation structure.

Employees benefit from performance-based bonuses and incentives, along with a comprehensive benefits package that includes health, dental, and vision insurance. Additionally, Beam provides a 401(k) plan with company matching, flexible time off, and the opportunity to participate in the equity program.

The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position.

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