Account Manager - EMEA

We are looking for a dynamic, proactive Account Manager who will primarily nurture and grow existing relationships across approximately 50 mid-market and enterprise accounts. This role emphasizes account retention, upselling, and cross-selling but also offers exciting opportunities to close new logos driven by inbound marketing leads and partner referrals.

You will collaborate closely with our Partner Manager, Marketing, and Customer Success teams to ensure comprehensive customer satisfaction and alignment of growth strategies. Reporting directly to the CEO, this role is key in driving DESelect’s continued success.

Responsibilities

• Manage, retain, and strategically expand a portfolio of approximately 50 mid-market and enterprise accounts.
• Identify upsell and cross-sell opportunities within your account base, executing strategies to achieve revenue targets.
• Engage with inbound leads and partner referrals to close new logo opportunities.
• Develop strong, consultative relationships with senior stakeholders within customer organizations.
• Collaborate with internal teams (Partner Manager, Marketing, Customer Success) to deliver outstanding customer experiences.
• Track, forecast, and report account performance metrics to the CEO.
• Actively participate in customer meetings, QBRs, and annual DESelect company gatherings.

Requirements

• Minimum of 5 years of sales/account management experience, including in SaaS.
• Be willing to travel to customer sites, events, and the Antwerp office as required.
• Demonstrated success in managing and growing relationships with enterprise-level customers.
• Proven track record in exceeding sales targets and driving account growth.
• Strong ability to work collaboratively with internal teams and external partners.
• Excellent communication, negotiation, and interpersonal skills.
• Comfortable working remotely, yet willing to travel as needed.
• Experience in MarTech or familiarity with marketing technology stacks is highly advantageous.
• Fluency in English is required; additional European languages are a plus.
• EU citizen and based in the EU timezone.

Benefits

• Competitive salary and attractive commission structure.
• Remote-friendly work environment with the flexibility to operate globally.
• Annual company gatherings and regular team-building activities.
• Healthcare coverage.
• Autonomy over your way of working and accounts.
• Supportive, collaborative culture with direct reporting and mentorship from the CEO.