Field Service Technician

Field Service Technician - Premium Kitchen Appliances – Dublin, Ireland

The Greater Dublin area, your location must be within or very close to the postcode areas listed.

Miele Service team are an award-winning service delivery function, supporting the needs of our domestic customers in their homes. We hire the best technicians to join our field service community bringing experience from the white good sector.

We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.

Miele is a world leader in the production of premium domestic and commercial appliances. At Miele, we take immense pride, not only in the quality of our appliances, but all aspects of customer experience.

About the role

Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day.

Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise.

As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. we have a reward platform where you can earn points to exchange for personal gift cards or products.

About you

Ideally you will have worked in an Appliance engineer or Appliance technician role however, if you bring technical experience from any industry, what would be advantageous is if it was gained in the electronics, white goods, electrical or gas industry.  We are flexible on your background and can offer full training on our appliances.  In turn we will support your training to achieve great results in line with our “Immer Besser” philosophy.

Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.

What to expect from us:

In addition to a strong commitment to your personal development and growth, we can offer you a competitive salary with potential to earn an addition two months salary subject to meeting criteria for this performance related bonus scheme.

• Daily allowance for lunch when travelling available

• Performance related bonus scheme.

• Commission for introducing our customers to products, accessories and care collection.

• Company Vehicle provided

• 22 days holiday, plus bank holidays.  Additional days awarded for long service

• Contributory pension scheme.

• EAP programme

• Life Assurance 

• Income protection scheme.

• Excellent training and support network.

• Active personal development plan and opportunities to further your career.

• Health & Wellness benefits 

• Substantial discount on all company products.

If you’re the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you.

Please apply below by sharing your CV, answering the screening questions and let us know ‘why Miele?’ and ‘why me?’ in the covering letter section.