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Back Office Specialist (Canada Data-PR) Mumbai-Q1 & Q2-2025

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Undergraduate or Graduate degree preferred., 6 months to 1 year of relevant experience is preferred., Typing speed of 24 wpm with 90% accuracy is required., Strong communication skills and attention to detail are essential..

Key responsabilities:

  • Cross-check records for job applicants according to established rules.
  • Perform online research on criminal records and conduct quality checks.
  • Adhere to quality guidelines and meet targets set by the Team Leader.
  • Follow IT Policy and Data Security guidelines while working under pressure.

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First Advantage Large https://www.fadv.com/
1001 - 5000 Employees
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Job description

Job Overview:

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules

Job Description:

  • Perform online research on criminal records.
  • Quality check
  • Follow quality guidelines and also achieve the targets set by the Team Leader.
  • Follow the IT Policy and Data Security guidelines.

Skills / Knowledge:

  • Typing speed of 24 wpm / 90% accuracy.
  • Ability to comprehend & articulate
  • Willingness to work in night shifts
  • Good communication skill
  • High Customer Service orientation
  • Email Etiquettes
  • Critical thinking
  • Attention to detail
  • Analytical/Problem solving
  • Troubleshooting ability
  • Multi-tasking
  • Ability to make appropriate business judgment
  • Ability to work under pressure and within strict timeline

Experience:

  • 6 Months to 1 year experience preferred

Education:

  • Undergraduate/Graduate

Work Location:

  • work from home from Mumbai (base location will be Bangalore)
Shift Timing:
  • US/Canada Shift hours 

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Internet Research
  • Typing
  • Communication
  • Multitasking
  • Critical Thinking
  • Customer Service
  • Analytical Thinking
  • Detail Oriented
  • Troubleshooting (Problem Solving)
  • Email Etiquette
  • Calmness Under Pressure

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