Spanish Speaking Customer Support for Online Bookstore Department

📚 Join Our Passionate Team! Patrique Mercier Recruitment ES is excited to offer an opportunity for a Spanish Speaking Customer Support representative for our Online Bookstore Department. If you're fluent in Spanish and have a love for literature and reading, this is the perfect role for you!

In this engaging position, you will assist Spanish-speaking customers with their inquiries about books and services provided by our online bookstore. You'll play a crucial role in ensuring that our customers have a delightful shopping experience. If you're enthusiastic about helping others find their next great read, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Spanish-speaking clients through various communication channels.
• Assist customers with inquiries regarding book availability, orders, and our services.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to achieve service goals and enhance overall customer satisfaction.
• Participate in ongoing training and development to stay updated on book releases and industry trends.

Requirements

• Your nationality and native language should be clearly stated within your application.
• Fluency in Spanish (written and spoken) is essential.
• A genuine passion for books and literature.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player who enjoys providing outstanding service.
• Strong analytical skills and attention to detail.
• Ability to work efficiently in a remote setting with excellent organizational skills.

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks