Data Acquisition Specialist

The Data Acquisition Specialist serves as the primary liaison between a company and government agencies, playing a key role in sourcing critical data for our innovative SaaS platform. This position requires effective communication and management of public records requests to support our cutting-edge software solution.

Key Responsibilities:

• Establish and maintain communication with government agencies via email, phone, fax, and postal mail.
• Oversee account management processes, ensuring all interactions and activities are accurately logged in the company's CRM system.
• Navigate and comply with public records laws when acquiring necessary data.
• Submit and track public records requests to government agencies.
• Review and assess incoming data files for quality, relevance, and usability.
• Manage a multi-state territory, including regions with restrictions on public records usage.
• Promote SmartProcure to government agencies, strengthening brand awareness and relationships.
• Perform additional duties as assigned to meet business objectives.

Requirements

• High school diploma or GED required; Bachelor’s degree preferred.
• Proven experience in CRM account management.
• Strong background in data entry and analysis.
• Excellent work ethic with the ability to manage multiple tasks simultaneously.
• Proficiency in computer navigation and Microsoft Word/Excel.
• Exceptional organizational skills and attention to detail.
• Strong professional communication skills, both written and verbal.
• Self-motivated, with the ability to work independently.
• Prior experience with public records requests is a plus.

System Requirements

• At least 15mbps main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
• Smartphone

Benefits

• High school diploma or GED required; Bachelor’s degree preferred.
• Proven experience in CRM account management.
• Strong background in data entry and analysis.
• Excellent work ethic with the ability to manage multiple tasks simultaneously.
• Proficiency in computer navigation and Microsoft Word/Excel.
• Exceptional organizational skills and attention to detail.
• Strong professional communication skills, both written and verbal.
• Self-motivated, with the ability to work independently.
• Prior experience with public records requests is a plus.