Product Designer II

Product Designer II 

US (remote); #LI-Remote

About HashiCorp Design

We build the Infrastructure Cloud which allows enterprises to take a unified approach to Infrastructure and Security Lifecycle Management:

Infrastructure Lifecycle Management: Build / Deploy / Manage

• Terraform allows you to use infrastructure as code to provision and manage any infrastructure across your organization.
• Packer standardizes image workflows across cloud providers, allowing teams to build, govern and manage any image for any cloud.
• Waypoint makes infrastructure easily accessible at scale, enabling platform teams to deliver golden patterns and workflows with an internal developer platform.
• Nomad brings modern application scheduling to any type of software, allowing you to manage containers, binaries and VMs efficiently in the cloud, on-premises and across edge environments.
• Vagrant isolates dependencies and their configuration within a single disposable and consistent development environment.

Security Lifecycle Management: Protect / Inspect / Connect

• Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data.
• Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls.
• Consul standardizes service networking, allowing you to discover and securely connect any service across any runtime with identity-based service networking. 

We deliver the Infrastructure Cloud through an enterprise-grade unified SaaS platform, HashiCorp Cloud Platform (HCP).

What’s special about HashiCorp Design?

At HashiCorp, we work on products that our users and customers love. It dramatically eases the work and overhead of deploying and managing infrastructure for teams, allowing people to focus on the uniquely valuable parts of their job, rather than tedious and repetitive tasks. 

This means customers really use our software and provide lots of feedback. Gathering and understanding this feedback requires that we collaborate across multiple disciplines, including Product, Engineering, Field, Marketing

We design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our ‘beauty works better’ principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.

We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together.

HashiCorp Design is looking for people who want to do the best work of their careers to join us and make all of us better.

About the role

We are hiring for nine (9) Product Designer IIs across our Design teams. If you apply for this role, you will be considered by the hiring teams for the Hashicorp Cloud Platform, Secure, and the Infrastructure Product Line.

As a Product Designer on our team, you will help us maintain a focus on user experience in our products and identify strategic opportunities for improvement. 

The Cloud Platform team designs products and systems that span the product portfolio, including, billing, identity, access control, etc. 

As a Product Designer for Terraform, you will explore workflows that span across different user interfaces including the web, command line, version control systems, and API. 

As the Product Designer in Secure, you will help us maintain a focus on user experience in our products and identify strategic opportunities for improvement.

You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs in your product area You’ll contribute to product strategy and vision discussions and help drive alignment through the work of the team. If you love solving interesting, novel problems, this is a role you’ll enjoy. 

What you’ll do (responsibilities):

• Be a passionate designer who thrives in uncertainty and ambiguity.
• Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
• Own the end-to-end design process, develop a domain understanding of our products and the JTBDs for our users.
• Combine research and creativity to deliver practical and accessible solutions for technical users, validating designs through generative research, user testing, and analytics.
• Partner with engineers on feasibility, responsiveness, and details of components. 
• Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
• Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community
• Leverage Hashicorp’s Helios Design System and help elevate our design quality.

What you’ll need (basic qualifications):

• You are a mid-level product designer.
• You have experience designing for complex technical experiences, especially for enterprise IT and security products.
• You enjoy working collaboratively with a distributed remote team. 
• You value feedback, and seeking ways to learn and grow as a designer.
• You are a problem solver, you take ownership of your work, and you focus on delivering impact.
• You are comfortable working across a distributed remote-first team.
• You’ve reviewed our principles and they resonate with your professional values.
• You have familiarity or are willing to learn the key workflows involved in HashiCorp products (Terraform, Packer, Vagrant, Waypoint, Nomad, Vault, Boundary, Consul)

What is our hiring process like?

The below serves as a basic outline; we may choose to add or remove steps based on the information that we gather during the process.

• Introductory Call with someone from our recruiting team
• First Interview with a Design Manager
• Portfolio Review with a panel of Designers, PMs and Engineers
• Interview Loop with additional team members that touch on the following:
• Communication and Collaboration
• Process & Design Thinking 
• If applicable, a final conversation with the Design Manager for the team you would be joining