Offer summary

Qualifications:

Experience in customer service or a related field preferred., Excellent verbal and written communication skills in English; bilingual is a plus., Good problem-solving skills and ability to think critically and creatively., High school diploma or higher preferred..

Key responsabilities:

Provide excellent customer service by answering product and service questions.

Take orders and troubleshoot customer complaints.

Maintain customer records and ensure customer satisfaction.

Perform other customer service functions as needed.

Job description

This is a remote contract role for a Customer Service Specialist. The Customer Service Specialist will provide excellent customer service by answering product and service questions, taking orders, troubleshooting and resolving customer complaints, and performing other customer service functions. The Customer Service Specialist will also maintain customer records and ensure customer satisfaction. There are no health benefits offered, and it is a contract position (1099). https://wildfirevirtualsvcsllc.com/

***** You must reside inside the Continental United States. *****

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website: https://wildfirevirtualsvcsllc.com/

email: HR@wildfirevirtualservicellc.com

call/text: 936-213-0585

Requirements

Experience in customer service or related field preferred
Excellent verbal and written communication skills in English; bilingual a plus
Good problem-solving skills and ability to think critically and creatively in handling customers' issues
Ability to multitask, prioritize, and manage time effectively
Ability to work independently and as part of a team
Experience with Microsoft Office and familiarity with customer service software, preferred
Must have a PC with Windows 10 or 11...**Chromebook, I-pad, and Mac computers are NOT compatible**
Must have high speed internet (hardwired only, not Wi-Fi)
Must have a dedicated phone line without voice mail.
High school diploma or higher preferred