Offer summary

Qualifications:

2+ years in a client-facing role within a tech-based environment., Proven experience with high-level technical stakeholders., Strong communication skills and a commitment to outstanding service., Technical background in software development or technical recruiting..

Key responsabilities:

Oversee management and expansion of existing accounts.

Develop strategies for account growth and quality service delivery.

Build and maintain trust-based client relationships with internal teams.

Spearhead initiatives to open new accounts through networking.

Job description

This is a remote position.

We’re looking for an exceptional Account Manager to join Nexton!

You will work in a fun, fast-paced, and fluent environment. You will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to build and grow strong business relationships with our clients: Top tech startups in Silicon Valley and NYC!

As an Account Manager, you will spearhead our efforts to maintain and grow our client relationships, ensuring the delivery of exceptional service. This role is critical to our mission, requiring a balance of strategic vision and a customer-centric approach. You will be responsible for building and maintaining trust-based relationships, developing strategies for account growth towards achieving our company's ambitious goals.

Responsibilities:

Oversee the management, maintenance, and expansion of existing accounts.
Develop strategies to grow accounts and ensure the quality delivery of services.
Build and maintain trust-based client relationships, coordinating with internal teams to meet deliverables.
Address client issues and escalations, ensuring a focus on long-term relationships.
Spearhead initiatives to open new accounts through referral generation and strategic networking.
Leverage your network for new business opportunities, enhancing Nexton's growth.

Requirements

2+ years in a client-facing role within a fast-paced, tech-based environment.
Proven experience interacting daily with high-level technical stakeholders.
Strong ability to manage multiple responsibilities, focusing on upselling and organic growth.
Exceptional communication skills, with a commitment to delivering outstanding service.
Technical background, particularly in software development or technical recruiting.
Availability to travel occasionally, as needed.
Fluent in English and Spanish.
Demonstrated ability to work collaboratively and driven by a purpose to make a positive impact.

What We Value

At Nexton our values shape how we work, collaborate, and grow together. If this sounds like you, we’d love to have you on the team!

We drive efficiency through data – We make informed decisions, optimize resources, and continuously improve how we work.
We succeed when our customers succeed – Their success is our success. We move fast, adapt, and go the extra mile to exceed expectations.
We are proudly accountable – We take ownership, meet commitments, and focus on solutions, not blame.
We do the right thing – We act with integrity, communicate openly, and foster a culture of respect, inclusivity, and trust.
We unite as one team – We collaborate, support each other, and celebrate wins together. Clear communication keeps us aligned and moving forward.