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Nordic Speaking Customer Support for Consumer Electronics - Remote in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both written and spoken., Strong communication and problem-solving skills., Detail-oriented with the ability to manage multiple inquiries., Passion for technology and consumer electronics..

Key responsabilities:

  • Deliver high-quality customer support in a Nordic language for consumer electronics inquiries.
  • Troubleshoot and resolve technical issues to enhance customer experience.
  • Educate customers about product features and functionalities.
  • Document customer interactions accurately and maintain records.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is pleased to present an exciting entry-level position for Nordic Speaking Customer Support representatives in the consumer electronics sector.

This remote position allows you to work from the beautiful surroundings of Greece while contributing to an innovative industry known for its cutting-edge technology!

In this role, you will assist customers from various Nordic countries with inquiries related to consumer electronics products, troubleshooting issues, and providing exceptional service. Your expertise in communication and passion for technology will be essential in ensuring customer satisfaction.

Join a forward-thinking team where your skills and knowledge can make a significant impact, all while enjoying the flexibility and lifestyle that living in Greece provides!

Responsibilities
  • Deliver high-quality customer support in a Nordic language (Danish, Swedish, Norwegian, or Finnish) for consumer electronics inquiries
  • Troubleshoot and resolve technical issues to enhance customer experience
  • Educate customers about product features and functionalities
  • Document customer interactions accurately and maintain records
  • Collaborate with technical teams to ensure effective solutions
  • Stay updated on product knowledge to provide the best support possible

Requirements

  • Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) and English, both written and spoken
  • Willingness to relocate to Greece - remote work only within Greece
  • Strong communication and problem-solving skills
  • Detail-oriented with the ability to manage multiple inquiries
  • Passion for technology and consumer electronics
  • Ability to work efficiently in a remote environment
  • Team player with a positive, proactive attitude
  • Willingness to learn and adapt to fast-changing technologies

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Competitive Salary by Greek standards
  • Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
  • Free Greek Lessons, Engagement Activities

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
DanishSwedishNorwegianFinnishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Adaptability
  • Communication
  • Teamwork
  • Detail Oriented
  • Problem Solving

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