Nordic Speaking Customer Service for Online Bookstore Department in Greece

Patrique Mercier Recruitment is proud to offer an exciting entry-level opportunity for Nordic Speaking Customer Service representatives for a renowned Online Bookstore Department based in Greece with free relocation!

We specialize in linking multilingual talent with prominent employers across various industries, and this role is ideal for those who are passionate about literature and exceptional customer service. As part of a dynamic team, you will have the opportunity to engage with customers from the Nordic countries, assisting them with their inquiries related to books, orders, and recommendations. This position allows you to experience the beauty of Greece while making a meaningful impact on the customer journey in the literary world. If you are enthusiastic about books and wish to enhance your career in a vibrant environment, we invite you to apply!

Responsibilities

• Provide excellent customer service support to Nordic-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding books, orders, and account management.
• Thoroughly document all customer interactions and feedback in the internal systems.
• Identify customer needs and provide personalized recommendations based on their preferences.
• Collaborate with the sales and fulfillment teams to ensure prompt resolution of customer issues.
• Stay updated on new book releases, promotions, and company policies to assist customers effectively.

Requirements

• Fluency in at least one Nordic language (Danish, Norwegian, Swedish, or Finnish) and English (both written and spoken).
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and interpersonal skills.
• Passion for books and literature with a good understanding of customer needs.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Proficient in using customer service software and tools.
• Willingness to relocate to Greece and engage with a new cultural setting.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
• Free Greek Lessons, Engagement Activities