Nordic Speaking Customer Support for Logistics & Shipping Department in Greece

Patrique Mercier Recruitment is pleased to present an exciting entry-level opportunity for Nordic Speaking Customer Support representatives in the Logistics & Shipping Department. Based in picturesque Greece with free relocation!

This role allows you to be part of a dynamic team in an industry that’s vital to global trade and commerce.

In this position, you will assist Nordic-speaking clients with inquiries related to logistics and shipping services. From tracking shipments to addressing service requests, your contributions will be essential in ensuring that customers receive timely and effective support.

Join a forward-thinking company that values a customer-first approach and offers you the chance to expand your skill set in an engaging work environment. Embrace this unique opportunity to combine your passion for customer service with the ever-evolving world of logistics!

Responsibilities

• Deliver exceptional customer support in Nordic languages related to logistics and shipping inquiries
• Assist customers with tracking shipments, service requests, and logistical concerns
• Resolve customer issues promptly and efficiently
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to address inquiries and improve processes
• Stay informed about industry trends and service offerings

Requirements

• Fluency in one or more Nordic languages and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and problem-solving skills
• Detail-oriented with a proactive approach to addressing customer needs
• Aptitude for working in a fast-paced and dynamic environment
• Familiarity with logistics software or customer management systems is a plus
• Team-oriented and adaptable to change
• Interest in supply chain and logistics operations

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
• Free Greek Lessons, Engagement Activities