Nordic Speaking Customer Support for Music Streaming Platform in Greece

Patrique Mercier Recruitment is thrilled to present an exciting entry-level opportunity for Nordic Speaking Customer Support representatives for a leading music streaming platform, based in vibrant Greece with free relocation!

If you have a passion for music and enjoy helping others, this role is perfect for you.

As a Nordic Speaking Customer Support agent, you will assist customers across various Nordic languages with inquiries related to the music streaming service. Your role will involve addressing questions, resolving issues, and enhancing the overall user experience for our clients who love music!

Join a creative and collaborative team dedicated to providing exceptional service while enjoying the rich culture, beautiful landscapes, and warm climate of Greece. This is your chance to merge your love for music with a rewarding career!

Responsibilities

• Deliver outstanding customer support in Nordic languages for music streaming inquiries
• Troubleshoot and resolve customer issues effectively
• Provide information about platform features, playlists, and subscription options
• Document customer interactions accurately in the support system
• Collaborate with team members to improve service quality and customer satisfaction
• Stay updated on industry trends and music releases

Requirements

• Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and interpersonal skills
• Genuine passion for music and understanding of the streaming industry
• Excellent problem-solving abilities and attention to detail
• Ability to work efficiently in a team-oriented and fast-paced environment
• Proficiency in using customer support software and tools
• Positive and proactive attitude, eager to learn and adapt

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
• Free Greek Lessons, Engagement Activities